Here's What Our Customers Are Saying About Us

• JAMES VAN ETTEN FURNITURE BY DESIGN
  
  Good knowledge - Great sales servcie and support. - Great equipment inventory. - James Van Etten
• OPPORTUNITY DEVELOPMENT CENTERS, INC.
  
  Thank you, for all your hard work. I appreciate your effort. We received the saw this morning and have it placed at its permanent location on the production floor. Our electrical contractor is in now figuring out what he needs to get power to it. Dust collection will follow, and then we will be ready to go. - I have decided to work with my local supplier on the saw blades and spacers. They have considerable experience in that area, and I like to keep those services if I can. - We may be looking for an abrasive planer in the near future, so I will keep watching your website. - Dan Scott, Operations Manager
• DAT CABINET SHOP
  
  To be honest i was a little skeptical of buying second hand equipment online, but the equipment was in excellent shape. I was very impressed with the service and the condition of the sander, it looked nearly new. I would recommend using X-Factory if your in the market to buy pre-owned equipment.
• VASYL MYZAK
  
  My name is Svetlana (Lana) and I`m writing on behalf of Vasyl Myzak who puchased a plywood press from you not long ago. First of all, we would like to thank you for a great business... - Lana
• INTERIOR WOODWORKS
  
  Great buying experience. [Product Manager] was very helpful in helping to choose a machine for my small shop. It came undamaged and ready for jobs. I'll be coming back! - Rick Manning
• OZARK CUSTOM FABRICATION
  
  EX-FACTORY Had a great selection in our price range. No one tried to sell us something we didn't need or could not afford. The process was easy and we will use EX-FACTORY for our next machine. - Ray Stewart
• PACIFIC FIR LUMBER
  
  EX-FACTORY is very knowledgeable of the products offered. That, along with being customer oriented makes the buying process of tools and/or equipment easy. Thank you for that and I look forward to doing business in the future. - Steven Stone, Plant Manager
• LINN MILLWORK COMPANY INC
  
  Representatives are very prompt in their replies to various questions; if in an unknown area, they promptly sought out an expert or provided the updated information. - Rich Koehn
• VINYL MOLDINGS INC
  
  Thanks for your help. All is fine. Saw was off-loaded and sent last week. - Herb and Mary Straub
• THE CABINET GUY
  
  [My Buying Experience was] Very Good; would recommend EX-FACTORY to all buyers of new or used equipment. Thank You. - Bryon for Keith Heyborne.
• SONROSE CABINETRY
  
  My Buying Experience …was handled in a very polite manner; very professional. - Ryan De-Hart
• CARDINAL HEALTH
  
  Customer Service was outstanding. [Product & Freight/Logistic Managers] and the entire crew all participated to satisfy our needs…I salute your efforts. I've already posted on your website and look forward to working all you folks again. Sincerely - Mike Chavez
• BOOTHMAN'S CABINETS INC
  
  The people at EX-FACTORY are extremely helpful and friendly and prompt. Make sure you verify that the machinery you are purchasing fits the description. - Gary Boothman
• FIVE BRANCHES WOOD PRODUCTS
  
  I was very satisfied with the service I received from EX-FACTORY. [The Product Manager] called us after the sale to make sure I was satisfied and everything was working good. - Benji Lynch
• GUERNSEY ARCHITECTURAL SYSTEMS
  
  [Product Manager] is very knowledgeable and overworked. - Russ Kidd
• TINY TOTS
  
  Thank you for letting me know that payment was still in need for the shipping of the Router. Enclosed is payment in full. Again, Thank you very much for the services rendered, especially the help when Router showed up early. The communication that you provided gave me a very positive view of you and the EX-FACTORY staff. May success follow you with great rewards given. Sincerely - Mike Sherve
• SMI CUSTOM CABINETS AND MILLWORKS
  
  It was an easy and pleasurable experience. [The Product Manager] was a good person to work with. I would definitely do it again. - Scott Isley
• ALL ABOUT CLOSETS
  
  My experience with EX-FACTORY was very good, but the information given by the customer was incorrect. The location of the machine was not where it was stated on the Auction site. Also, I was never told that the machine was stored in a barn for (3) years. - Philip Calococci.
• DAVE GRATTAN WOODWORKING
  
  Thanks for your call today. The CANTEK Dovetail Machine is working great, and their customer service was great in helping get the machine set up. I'm very happy that I went with the CANTEK. Thanks for your help in getting his machine for me. - Dave Grattan
• BANTZ
  
  ...dealing with you has been super! Thanks very much for bringing all of the pieces together for me so quickly. When I start working on getting a good Table Saw and a Lathe, EX-FACTORY will be the place I will start. - Dave Bantz
• MEHITABEL INC
  
  In behalf of MEHITABEL INC, we would like to thank the technical and logistics support given by EX-FACTORY. - Your service is good and very supportive. Rest assured that everytime we will buy a new equipment we will surf your website. - Jerome Jao
• C R BRATTON INC
  
  Front end of the transaction was good. After I paid for the equipment, everything went to h___ [with one machine]. - Compressor was as advertised and is nice. - Charles Bratton
• PROGRESSIVE CABINETS, INC.
  
  My Buying experience… w/EX-FACTORY was successful. Clarification to original descriptin was quick and accurate, will use EX-FACTORY again. - Bill Weaver
• D & G WOOD PRODUCTS
  
  In dealing with EX-FACTORY, I felt the salesman was well informed to my needs and gave considerable help in locating equipment for us. This is the second time I've purchased equipment from you and have been well pleased! - Donald Nesmith
• CAROLINA CUSTOM LLC
  
  Ex-Factory was great to work with! They were very prompt and I received a shipping quote, and paid for the machine in only a couple hours. I will be using them again!
• DAECO BUILDERS INC
  
  My Buying experience… All things went well. - Jim Shipaila
• PLAY MART INC
  
  My Buying experience… was overall wonderful. [The Product Manager] provided excellent customer service making the whole ordering experience go very smoothly from start-to-finish. She was there to answer all questions and make sure that we were happy. - Wendy Holsinger
• JSC ABBOTT
  
  We are writing to you to express our sincere appreciation for the efforts you did when assembling and sending the manuals for the Top & Bottom Laminator MONCO "TB-60" and Scissor Lifts to our place. - Also we were pleased to find those personal cards enclosed with the manuals. It was very kind of you. - Thank you. - Once again many thanks for your help. - Best regards, Gennady Balashov and Alexander Pyatkin
• KOALITY WOOD PRODUCTS
  
  My buing experience… Good. You happened to have what I needed, in my price range, and close enough that I was able to pick it up. - Paul Schmidt
• ANFINSON LUMBER SALES
  
  My Buying experience… went very well. Any and all questions about the product were answered promptly. No hassle on our end to get shipment. It was all very straight forward. - Gary Mathis