Here's What Our Customers Are Saying About Us

• GREGORY BROTHERS MANUFACTURING
  
  [Product Manager] was very helpful.
• GREAT GARAGE
  
  When I called [Product Manager] about a Dust Collector I needed ASAP, he asked for my requirements and started looking right away. Within a week, he had found a Collector perfect for my needs and local so shipping wasn't an issue. Thanks! - John DeGraaf
• BLACK HILLS MOLDING
  
  I have bought & sold equipment and this is excellent website. - Gary Mallams
• TOMAX
  
  Prior to buying a used Moulder from EX-FACTORY, I wasted several days dealing with other places that sell machinery. Those OTHER SITES listed machinery that were already "sold", didn't return my calls promptly and listed machinery without providing pricing or pictures! EX-FACTORY has the information and staff that lets you make a good purchase.
• LIBERTYVILLE CABINETRY
  
  My Buying Experience was: Fast and Easy. - William Adamczyk, President
• NH HISTORIC SASH & WINDOWS, LLC
  
  So glad to have found your co. and excellent site…the candy store, I'd call it! - Have just graduated from Boston's North Bennet Street School in preservation carpentry, and used a beautifully maintained 12" Northfield there. Would it be possible to view the machine as it's listed here in the "Northeast?" - Having never dealt with EX-FACTORY, what assurances can I expect as to the condition of any used equipment.? I have bought hand tools at auction and tailgates, and am anticipating some "getting-to-know-you" work on any stationary machines I buy. In any case, I still subscribe to my uncle's advice: "Only buy from someone you know…" thus I am eager to become familiar with EX-FACTORY. (He also was fond of adding, " The only true bargain…is quality.") - Thanks in advance for your assistance. - Greg Cope
• CHOICE WOOD COMPANY
  
  This was my first buying experience with EX-FACTORY. The process went smoothly and without any problems. I would buy again. - Mike Berg
• LINN MILLWORK COMPANY INC
  
  Representatives are very prompt in their replies to various questions; if in an unknown area, they promptly sought out an expert or provided the updated information. - Rich Koehn
• SANTIAM CABINETS
  
  My Buying experience... was adequate. - Don Serles
• PALLISER FURNITURE
  
  Communication is key. If there's a problem and the delivery is late, give us a call. [Your Freight/Logistics Manager at EX-FACTORY] was excellent to work with; he would call and ask if all initial questions had been answered. He took care of machine dismantling, best prices, etc. and shipping. - Gerhardt Heidebrecht
• DAT CABINET SHOP
  
  To be honest i was a little skeptical of buying second hand equipment online, but the equipment was in excellent shape. I was very impressed with the service and the condition of the sander, it looked nearly new. I would recommend using X-Factory if your in the market to buy pre-owned equipment.
• ALTERNATIVE ENERGY SOLUTIONS
  
  Thanks for all of your help with trying to resolve this problem. I was actually talking to my brother, and we will search and remedy the missing screen carriages. There is no reason for you to talk to [the manufacturer] about them. We will only get a few key components from them and probably have a local guy fab some others to cut costs. The main thing for you to make sure it happens is that he Seller holds true to his word of offering me ...$ 1,000 for this hassle. Once again, thanks for helping me. - Eric Kreidermacher
• CUSTOM MOULDING & MILLWORK
  
  I want to thank you guys for listing my HAPFO Lathe and doing all the things you have done for me so professionally. I have sold the Lathe locally. I highly recommend your site to anyone I hear talk about getting a piece of equipment. - Thanks again and I will stay in touch. - Tom Panks
• Bill Wells
  
  Your web site is great, and you probably don't need a catalog with a web site this good, but on the chance that you still publish one, please send a copy to [me]. - Bill Wells
• ALBERTA SPRUCE INDUSTRIES LTD
  
  [Product Manager] of EX-FACTORY is handling the Saws (I sent you info.). [He] is very good, and we have purchasd a number of pieces of used equipment from [him], including our NEWMAN. - Neil Miller
• YUSHIN AMERICA
  
  This was a first time purchase. I wish all my vendors were this helpful. - Chris Whipple
• RAMSEY CABINET SHOP
  
  No Complaints. Good Service. Would have been nice to be better informed of shipments arrival date. - James C. Ramsey
• HOME SHOP
  
  JUST A QUICK NOTE TO LET YOU KNOW THAT THE MORTISER ARRIVED TODAY, SEPTEMBER 28th IN PERFECT CONDITION. IT HAD A VERY GOOD RIDE WITH FEDEX! POSITIVE FEEDBACK HAS BEEN LEFT FOR YOU…. THANK YOU FOR AN EXCELLENT TRANSACTION. THANK YOU. - Ron Baxter
• CAJUN CYPRESS AND HARDWOODS OF BATON ROUGE, INC
  
  our buying experience with Ex-Factory was very smooth and easy. we found the saw we wanted on the website and there were plenty of pictures that showed just about everything we needed to know about the saw before we ever contacted the sales rep.The description was accurate and shipping arrangements were easy. we had just about made our minds up before we called. definitely would recommend and will shop here again.
• CALDWELL DESIGN & FABRICATION LLC
  
  My Buying experience… was direct and met our needs with no hassle. - Jim Caldwell, Jr.
• DAVE'S WOODSH0P LLC
  
  Everything went smoothly. There were no warranties; his description was exact. I received everything that was supposed to come with the machine. It was not damaged. - Dave M. Baliff
• BUILDER RESOURCE
  
  No manual was with the machine. [The Product Manager] sent us the manual by fax. - Randy Howell
• MIDWEST CYPRESS
  
  Thank you! I will let my friends know you guys stand behind stuff. - Jim Guffey
• SUNWEST WOODWORKS
  
  Everything was handled professionally. I have bought several pieces of equipment before (from you) and I've always had a very good experience. I truly appreciate the fact that the descriptions of the conditions of the equipment are very accurate. I buy with confidence. I would, and in fact, recommend you to other shop owners when the subject of equipment purchase arises. - Mario Aldape
• DAVE GRATTAN WOODWORKING
  
  Thanks for your call today. The CANTEK Dovetail Machine is working great, and their customer service was great in helping get the machine set up. I'm very happy that I went with the CANTEK. Thanks for your help in getting his machine for me. - Dave Grattan
• WESTMARK PRODUCTS
  
  Recently we purchased a HOMAG Edgebander through EX-FACTORY and were very pleased with the experience and the results. Now we're on the hunt for a new WEEKE Point-to-Point machine. This [one you have listed] looks like something we may be interested in looking at. Any informaton that you have about this machine or others like it would be appreciated. - Lewis Cooper
• J & G MACHINERY INC
  
  Many times we forget to thank those that add to our success. EX-FACTORY is a very important customer to J & G MACHINERY, and we at J & G MACHINERY value the relationship we have with EX-FACTORY, and thank you and your company for all the orders over the years. We enjoy working with everyone in your group. - You run a top notch organization and are truly one of the best "marketing brains" in the industry. - I just thought you should know how much I value your business. - Jerry Johnson
• NORTH EAST HARDWOOD FLOORING INC
  
  Purchasing machinery became easy. I didn't know what I was really looking for, but [Product Manager] steered me in the right direction and within my budget, and recommended machinery for my application in my factory. A pleasure discussing machinery needs with someone knowledgeable. - Jim Skeldon, President.
• KANDU INDUSTRIES INC
  
  [Product Manager] is an excellent person to deal with, and the other staff were excellent as well. Thank you for working with Kandu Inc. - Jerry Hawse
• MID-AMERICA CABINETS INC
  
  [Product Manager] makes the buying experience fun. - Rob Sample