Here's What Our Customers Are Saying About Us

• PRECISION HARDWOOD PRODUCTS, INC.
  
  My Buying Experience …overall very positive… [Product Manager's] response to my inquiries were very timely and clear, making my experience pleasant. I look forward to future business with EX-FACTORY. - Peter Simon
• NOBLE MACHINERY CO INC
  
  I enjoyed working with you on both machines. - Kent Noble
• SIEGFRIED'S BASEMENT INC
  
  Just touching base. I have been informed by [Leasing Company] that EX-FACTORY did indeed make the March payment for our CNC machine. Shane and I appreciate your professionalism in dealing with our concerns and we thank you for following through on the arrangements we agreed upon. - May this be a terrific year for you and everyone at EX-FACTORY. - Francis Parkman
• DAVID SANDALA
  
  Sold the Saw locally. Thanks for your input and help; I would definitely use your service again. - David Sandala
• AE SCHMIDT
  
  Salespeople are extremely knowledgeable. - Kurt Schmidt
• CRAFTSMAN CABINET & FURNITURE
  
  Thanks. You guys seem to be honest; that's why I'm doing business with you. I think I will go with a new one, but thanks for helping me. - Troy Flowers
• R. MARCIS CONTRACTING
  
  Very Happy! - Robert Marcis
• PLASTIC SERVICES
  
  I wanted to email you and tell you that the THERMWOOD machine arrived, safe and sound. The machine looks to be in excellent condition, and I must say that whoever owned this machine did a fine job of taking care of it. We are letting it thaw out (it was about 5° when it arrived) and cannot wait to put some power to it and make parts. If it runs as good as it looks, we will be in the good shape. Thanks again. I look forward to doing business with you in the future. - Dan Esser
• CUSTOM PLYWOOD INC.
  
  To date, we've had only one experience purchasing equipment through EX-FACTORY. I was actually skeptical because the process seemed too easy. The purchase was easy and problem-free. We will use EX-FACTORY again. - Roger Ledbetter
• TARKETT HARDWOODS
  
  My buying experience was very professional. The Product Manager was friendly and very helpful. The purchase went very smoothly. - George King
• COCHRAN LUMBER & MILLWORK INC
  
  My Buying experience … was good largely due to [The Product Manager's] attention to detail. - Mark Cochran
• DENNIS BAER
  
  My contact at Ex-Factory, Ed Webb, was very helpful and responded to my questions in short order. Very helpful trying to accommodate shipping requirements and schedule. Ex-Factory score a big A+.
• CARVER CREEK ENTERPIRSES INC
  
  I would not believe how easy it was to not only get the unit we needed, but also the purchasing process. Everything was handled in a very professional manner. - Don Dean
• PARRETT WINDOWS & DOORS
  
  [Product Manager] does a very professional job. This transaction was handled very well. He had a very difficult Seller who was fully responsible for negatively impacting the sale. - Ron Safford
• THE CEDAR STORE
  
  I think the $75 is very acceptable under circumstances and also a good business decision on your company's part. I have gone the extra step in my business to keep a customer happy. - After all, one person saying bad things about your company can offset 100 people saying good things and cost you money in the end. - I will accept your offer and say good things about you guys. - John Saxon
• TRIM LINE CABINETS
  
  Thank You! - M.A. Crook
• ALFA LEISURE INC
  
  Appreciate your Product Manager's involvement and understanding our needs… Finding a machine and making it available to us BEFORE it got listed on the website. - Klaus Sarrach
• AMARILLO CUSTOM CABINETS
  
  [The Product Manager has] awesome knowledge, feedback and response. My Pleasure! - Kenneth Smart
• JM LANES WOODWORKING
  
  Good choice of machines. I liked the Auction-type of bidding sale. Would purchase from EX-FACTORY again. - Jerry Lane
• KASWOOD DEVELOPMENTS
  
  I was apprehensive about buying a used piece of equipment without seeing it first, but everything turned out very well, from the purchasing process to shipping. Thank You. - Nettie Dueck, Co-Owner
• WILSON AUDIO SPECIALTIES
  
  Just wanted to thank you for your efforts in selling our KOMO machine. You are a real pro to work with and we are pleased with what you were able to do for us. I'll let you know next time we need to move another machine. It was a pleasure doing business with you and EX-FACTORY. - Trent Workman
• RADEL WOOD PRODUCTS INC.
  
  This is my 2nd purchase from EX-FACTORY. I have been satisfied with the overall transaction both times. - Gerald L. Radel
• CASHWELL CONSTRUCTION
  
  I'm a small company and [the Product Manager] walked me through the process of purchasing my 1st Edgebander. Thanks. - Joe Cashwell
• KILTY PACKAGING
  
  My Buying experience… Above Average - David McCarthy
• HENRY R. LEE CARPENTER CONTRACTOR
  
  My Buying experience - excellent. - Henry Lee
• EURO PRO INTERIORS
  
  I am glad that we found each other; your selling system is really very good. … Anyway - we are looking for a Sliding Saw, … However there is no rush, we survived 15 years without it. I keep browsing through your stuff. - Now I know whom to ask if I have a question. - Thanks for contacting me. - Peter Cancura
• PROGRESSIVE CABINETS, INC.
  
  My Buying experience… w/EX-FACTORY was successful. Clarification to original descriptin was quick and accurate, will use EX-FACTORY again. - Bill Weaver
• REEVES OF CAROLINA
  
  My buying experience ... Like clockwork! Everything took place in a timely manner. The equipment was exactly what it was represented to be. Very professional. - Malcolm Reeves
• DAVE GRATTAN WOODWORKING
  
  Thanks for your call today. The CANTEK Dovetail Machine is working great, and their customer service was great in helping get the machine set up. I'm very happy that I went with the CANTEK. Thanks for your help in getting his machine for me. - Dave Grattan
• KARSTEN HOMES OF TEXAS LTD
  
  My Buying experience... started with a sudden need for a Vertical Panel Saw. The other sources I found had an inadequate selection of equipment. Once I identified the Saw I wanted, EX-FACTORY handled the rest of the process with efficient, professional service. - Scott Isom