Here's What Our Customers Are Saying About Us

• EURO PRO INTERIORS
  
  I am glad that we found each other; your selling system is really very good. … Anyway - we are looking for a Sliding Saw, … However there is no rush, we survived 15 years without it. I keep browsing through your stuff. - Now I know whom to ask if I have a question. - Thanks for contacting me. - Peter Cancura
• SOMMERS MILLWORK
  
  [My Buying Experience] was smooth. We had been looking for this piece of equipment for a long time and were very pleased to find it on your website. I made a call and had it bought. That's cool. Thanks, Mark Sommers
• PALLISER FURNITURE
  
  It appears now that we were actually be getting our parts. We have been in possession of the MULTISCORE "MR-21" for about (3) months with "NO" tooling or spare saw blades. - Tim Coleman
• CARLSON AIRFLO MERCHANDISING SYSTEMS
  
  [Product Manager] was very helpful and responsive. - Mark Chenoweth
• REEVES OF CAROLINA
  
  My buying experience ... Like clockwork! Everything took place in a timely manner. The equipment was exactly what it was represented to be. Very professional. - Malcolm Reeves
• AIRVECTOR
  
  This was my first bidding experience with Ex-Factory and I am very pleased with the simplicity of the proceeds. Before entering the auction as a bidder I called one of the names on your website to enquire about keeping the equipment on the site for few weeks more ... when our new plant in Atlanta will be opened. [Product Manager] of your company was kind enough to get me an understanding that [Seller] would keep the equipment for me until that date for a small fee ($200 approx.). Based on this, I entered the bidding and the equipment I successfully bid on are represented on above invoice... ( I am copying your back-up person since she has been so helpful in directing me through the invoice. Good service! ) Hoping to hear from you very soon. - Camille Adib
• BILLCO PRODUCTS
  
  My Buying Experience… Great! - Chip Sligh
• CUSTOM HARDWOODS
  
  EXF Produces a very good machine for a small one-man shop. It's why I purchased this particular machine. We looked at nearly all of the competitors; the "408" was the best buy overall. -[Also] wanted to let you know how satisfied with [technician's] performance in helping with the CNC setup. His knowledge, friendliness, easy ability to work with, and professionalism was very much appreciated and noted. He is very well informed about the CAM-WOOD and comes across very well received. You have a good man on board! - Steve Speltz
• CUSTOM ENTRYWAYS AND MILLWORK
  
  I will admit I had reservations about buying a used machine going on pictures and a description. But, the machine was everything they described. It was a very good buying experience. When it comes to used machinery, EX-FACTORY will be the first place I look. - Bob McVicker
• VINYL MOLDINGS INC
  
  Thanks for your help. All is fine. Saw was off-loaded and sent last week. - Herb and Mary Straub
• FULLER CABINETS
  
  [My Buying experience..] Great. [The Product Manager] gave me several options for the tool I was looking for, and even waited a few weeks until a better option was available, then called to let me know and arranged the deal over the phone. It was exactly what I was after and the process was painless. Thank You! - Kallin Benson
• HUDSON SOLID SURFACE INTL. LLC
  
  Nice people to work with, prompt and professional. - Mike Nickell
• KANDU INDUSTRIES INC
  
  [Product Manager] is an excellent person to deal with, and the other staff were excellent as well. Thank you for working with Kandu Inc. - Jerry Hawse
• NAVAJO MANUFACTURING
  
  My Buying Experience was … easy and hassle free; paperwork was simple and accurate. - David Buckmaster
• COLONIAL CABINETS LLC
  
  My Buying experience... was completely satisfactory. I will definitely use EX-FACTORY again. - Roddie Guin
• PLASTIC SERVICES
  
  I wanted to email you and tell you that the THERMWOOD machine arrived, safe and sound. The machine looks to be in excellent condition, and I must say that whoever owned this machine did a fine job of taking care of it. We are letting it thaw out (it was about 5° when it arrived) and cannot wait to put some power to it and make parts. If it runs as good as it looks, we will be in the good shape. Thanks again. I look forward to doing business with you in the future. - Dan Esser
• MERIT WOOD PROD LLC
  
  I have appreciated working with EX-FACTORY on our equipment needs. The process hasn't always been flawless, but EX-FACTORY has always been top flight to work with. I trust [the Product Manager's] depth of knowledge andopinion; he has helped our company grow even beyond the tool purchases. We are just getting started in our plans and will be purchasing more from EX-FACTORY in the future. - Kent Kavanagh
• MIDWEST CYPRESS
  
  Thank you! I will let my friends know you guys stand behind stuff. - Jim Guffey
• MASTERS WOODWORKING LLC
  
  My buying experience with EX-FACTORY was excellent. My trip to the warehouse in Zeeland, MI was an even better exerience. The people there were very helpful and professional. Thank you. - Corey Masters, Partner
• PHOENIX WOODWORKING CORPORATION
  
  Easy to bid, easy to understand, excellent follow up
• PIONEER CABINETRY INC
  
  Your website was very user-friendly. - Michele Care
• ALL ABOUT CLOSETS
  
  My experience with EX-FACTORY was very good, but the information given by the customer was incorrect. The location of the machine was not where it was stated on the Auction site. Also, I was never told that the machine was stored in a barn for (3) years. - Philip Calococci.
• THOS MOSER CABINET MAKERS
  
  I usually check EX-FACTORY first when looking for equipment because of the wide variety and the value of products. - Rick Foss
• TIMBERLINE CABINETRY & MILLWORK
  
  By the way, the SCM I purchased from you a couple weeks back is a real gem! - We love it, thanks. - Kent Swinson
• BATESVILLE CASKET CO
  
  My Buying Experience… Excellent. - Bryan Hankel
• KASWOOD DEVELOPMENTS
  
  I was apprehensive about buying a used piece of equipment without seeing it first, but everything turned out very well, from the purchasing process to shipping. Thank You. - Nettie Dueck, Co-Owner
• KLAAS CUSTOM WOODWORKING
  
  I really appreciate the service you provided. [Product Manager] was great to work with, and I appreciate his honesty and friendliness - Klaas Werkema
• SPACEMAKER FURNITURE FACTORY
  
  Hello. I just wanted to tell you how absolutely delighted I am with the professional service I have received from EX-FACTORY with regards to my recent equipment purchases. The [Product Manager] has really done a fantastic job for us in finding exactly what we needed, and facilitating our purchases, deliveries, installations, and even with making repairs to some of the machines we bought. We have found [him] to be extremely knowledgeable about what equipment is best to use to facilitate our manufacturing, and also about who to contact for tooling and repairs. I have been in the woodworking industry for 30 years, during which time I have bought a lot of equipment. I have to say, [Product Manager] is as good as they get as a consultant and facilitator to the woodworking machinery industry. We have a lot of equipment yet to acquire with our modernization project, and we are very grateful to have a representative like [him], and a company like EX-FACTORY to work with. - Jim Vicker
• TINGLEY MOULDING CO
  
  A few months back I bought a 36 inch wide belt sander thru you. I finally got it installed in my shop a have used it for about a month now. WORKS GREAT!!!! - Scott Tingley
• BROCK CABINETS
  
  I would like to take this opportunity to thank [the Service Technician] and [Product Manager] from EXF for his prompt decision and efficient and very professional handling of this [sale]. I would also like to immensely thank [the Product Manager] from XS-Machinery for the good work in very effectively creating the listing of the machinery on their website. - Prior to my retirement this March, I used to deal with many a people (from all over the globe) through phone to get various logistics and other issues resolved. With that background, I must say that I found it so easy to conduct business with [the EXF Product Manager] on the other end. I would appreciate if you could bring this remarks from me to the senior management of your company. - Once again Thank you so much for your help and assistance. Looking forward to doing more business with you. Keep in touch. - Hari Suthan, Owner