Here's What Our Customers Are Saying About Us

• ALL ABOUT CLOSETS
  
  My experience with EX-FACTORY was very good, but the information given by the customer was incorrect. The location of the machine was not where it was stated on the Auction site. Also, I was never told that the machine was stored in a barn for (3) years. - Philip Calococci.
• DIVERSIFIED RACK AND SHELVING
  
  My Buying Experience: Was a smooth transaction. We will be looking at EX-FACTORY first, for any of our future needs. Thank you. - Dennis Berrien, Owner
• CUSTOM ENTRYWAYS AND MILLWORK
  
  I will admit I had reservations about buying a used machine going on pictures and a description. But, the machine was everything they described. It was a very good buying experience. When it comes to used machinery, EX-FACTORY will be the first place I look. - Bob McVicker
• FIMBEL ARCHITECTURAL DOOR SPECIALTY CO
  
  Great product selections, prompt and knowledgeable support! - Good value, positive experience. - Jeff Deal
• SIEGFRIED'S BASEMENT INC
  
  Just touching base. I have been informed by [Leasing Company] that EX-FACTORY did indeed make the March payment for our CNC machine. Shane and I appreciate your professionalism in dealing with our concerns and we thank you for following through on the arrangements we agreed upon. - May this be a terrific year for you and everyone at EX-FACTORY. - Francis Parkman
• GILMORE INC
  
  Thanks to [your Product Manager] for helping to get the seller to crate the machine so it could be shipped common carrier resulting in great shipping cost saving. - Mark Mackintosh
• Individual
  
  I saw you ad in one of my woodworking books. I liked what I saw; made phone call. I am ok with purchase. Will call on you again. - Ronald Kensinger
• ARCHITECTURAL WINDOW SYSTEMS
  
  A GOOGLE search took me to EX-FACTORY where I found an easy-to-navigate site; found the exact type of Saw I was looking for and paid a price that made both my boss and me happy. - Steve Wiley
• HIGH PLAINS WOOD PRODUCTS LLC
  
  My Buying experience… Great company, great experience. We'll be back. - Kevin Brown
• JSC ABBOTT
  
  Thank you very much for the best service we have ever got from the supplier. Excellent work! - Alexandra Skomorokha
• HIMMELBERGER-HARRISON MFG CO
  
  Had what I wanted at a price I could afford to pay. - Terrell Daly
• COLLIER WOODWORKING INC
  
  My Buying experience… was simple with EX-FACTORY. All of the shopping is online so I could look at machines without pressure and then contact an agent. - Brent Collier
• THE FINE WOODWORKER LLC
  
  Very good experience. I'll definitely will use your services again. Thanks so much. - Alonso Florez
• MOLDURAS HALCON S.A. DE CV
  
  11.14.2012 - Thank you and all your team for excellent follow through. It has been a pleasure working with all of you. [I still have] Four more MATTISONS to swap out. I'll be in touch. Best Regards! - Bill Hoglund
• NH HISTORIC SASH & WINDOWS, LLC
  
  So glad to have found your co. and excellent site…the candy store, I'd call it! - Have just graduated from Boston's North Bennet Street School in preservation carpentry, and used a beautifully maintained 12" Northfield there. Would it be possible to view the machine as it's listed here in the "Northeast?" - Having never dealt with EX-FACTORY, what assurances can I expect as to the condition of any used equipment.? I have bought hand tools at auction and tailgates, and am anticipating some "getting-to-know-you" work on any stationary machines I buy. In any case, I still subscribe to my uncle's advice: "Only buy from someone you know…" thus I am eager to become familiar with EX-FACTORY. (He also was fond of adding, " The only true bargain…is quality.") - Thanks in advance for your assistance. - Greg Cope
• DISTINCTIVE CABINET
  
  Great selection of equipment on website. Not too many sites out there that have great pictures and price there. That's why I bought it. Thanks! - Joe Fradette
• HIGH TECH INDUSTRIES
  
  I am a Machinery Dealer, and the deal worked for everyone. Sometimes we are competing on the same sale, but EX-FACTORY is constantly improving their service/customer (dealer) relationships. - Darryl Lind, President
• WAGSTAFF, DAVID
  
  My Buying experience… an easy transaction - [Product Manager] was great and returned my calls promptly. I am happy with the Saw and feel I paid a fair price. - David Wagstaff
• CARLSON AIRFLO MERCHANDISING SYSTEMS
  
  [Product Manager] was very helpful and responsive. - Mark Chenoweth
• CUSTOM MOULDING & MILLWORK
  
  I want to thank you guys for listing my HAPFO Lathe and doing all the things you have done for me so professionally. I have sold the Lathe locally. I highly recommend your site to anyone I hear talk about getting a piece of equipment. - Thanks again and I will stay in touch. - Tom Panks
• TIMBERLINE CABINETRY & MILLWORK
  
  …By the way, the SCMI "Top 35" I purchased from you a couple weeks back is a real gem! We love it. - Kent Swinson
• FIVE BRANCHES WOOD PRODUCTS
  
  I was very satisfied with the service I received from EX-FACTORY. [The Product Manager] called us after the sale to make sure I was satisfied and everything was working good. - Benji Lynch
• VSS COUNTERTOPS INC
  
  Hello all! - My email server was down till 20 minutes ago. We are paid, and I would like to add this comment about my dealing with EX-FACTORY. Your crew is awsome, and I will be back. Every stage was easy and stress free. Well don to all! - Duane Tucker, President
• SLAVA'S CUSTOM FURNITURE & DESIGN INC
  
  This time was my second experience buying equipment from EX-FACTORY. Both times I've dealt with the same Product Manager, who truly helped me to achieve my goals in this pruchse. The PM was always there to help immediately with any questions I had, helped to get as much as possible information about the machine and tried to make this deal worthwhile for both seller and buyer. I certainly would like to send my words of appreciate to the other Product Manager who also helped me to make important decisions and found [technician] who helped at the highest level possible to have this machine delivered and reinstalled in my facility in Baltimore. His knowledge and experience have helped me to understand themachine, test it reinstalled, and familiarized myself with its main functions. - Once again, thank you, the entire team of EX-FACTORY, and thank you individually Product Managers and Technician. - Slava Mikhalnyuk
• GREAT GARAGE
  
  When I called [Product Manager] about a Dust Collector I needed ASAP, he asked for my requirements and started looking right away. Within a week, he had found a Collector perfect for my needs and local so shipping wasn't an issue. Thanks! - John DeGraaf
• ALL WOOD CABINETRY DBA IDEAL CABINETRY
  
  Dan was very professional , and is an expert on machinery . He has sold me a lot of machines at really good prices .
• STONEHILL GRANITE
  
  [Product Manager] did a great job of guiding me through the process and helping me pick the right equipment for the shop. Negotiations were quick and easy, and follow through after the sale was over the top! - Don Riccio
• KURKOV CONSTRUCTION CO
  
  Saleperson was friendly and prompt. - Russ Kurkov
• BATESVILLE CASKET CO
  
  My Buying Experience... (was) Very Good. - Bryan Hankel
• KILTY PACKAGING
  
  My Buying experience… Above Average - David McCarthy