Here's What Our Customers Are Saying About Us

• SYNERGY WOOD PRODUCTS
  
  I was impressed. [Product Manager] treated me fairly and ensured I got the particular piece of equipment I needed. He did the follow-up which is truly appreciated. - Mike Shusterman
• TEA & ELLE WOODWORK LLC
  
  Thank you for your efforts in resolving the HOLZ-HER Panel Saw issue. I am quite satisfied with the results and feel that EX-FACTORY has lived up to the recommendations given. [The Product Manager] was very prompt and courteous. - I will certainly be a repeat customer and have already recommended your company to others looking for equipment. - Thank you again for the service and also for the cool knife! Enjoy this holiday weekend. - Todd Gleason
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  Your firm's brokering of the payment process meant I had to travel to the Seller's location only once and without risk if the machine proved unsuitable. - Albert Treadwell
• C R BRATTON INC
  
  Front end of the transaction was good. After I paid for the equipment, everything went to h___ [with one machine]. - Compressor was as advertised and is nice. - Charles Bratton
• THE GODIN GUITAR COMPANY
  
  My Buying experience was generally satisfied and would certainly not hesitate to purchase future products from EX-FACTORY. - Kevin Lawson
• AMBROSCH INTERNATIONAL
  
  [Your Customer] just called and he's got the Machine up and running and said that he is satisfied with his purchase. - FYI, Walter Ambrosch
• ROYAL PALM CLOSET DESIGN INC
  
  The people at EX-FACTORY were first rate. They all worked hard to keep the small bumps in the road small. [Product Manager] and [Leasing Consultant] worked tirelessly to make all the transactions smooth and accurate. - Matt Oelrich
• BOARD OF EDUCATION
  
  My Buying experience was smooth and error-free. The web site was very helpful and so was the customer service rep. I spoke with. - Scott Van Steg
• MAYA DESIGN INC
  
  As a small Buyer, I got a good value for my money. - David Digrandi
• COLLIER WOODWORKING INC
  
  My Buying experience… was simple with EX-FACTORY. All of the shopping is online so I could look at machines without pressure and then contact an agent. - Brent Collier
• CUSTOM PLYWOOD INC.
  
  To date, we've had only one experience purchasing equipment through EX-FACTORY. I was actually skeptical because the process seemed too easy. The purchase was easy and problem-free. We will use EX-FACTORY again. - Roger Ledbetter
• HILLTOP CUSTOM CABINETRY
  
  Without the Internet, most of this would be impossible. Thanks for the help! - Joel Van den Top
• FINE LINE WOOD PRODUCTS
  
  My Buying experience... was great dealing with your company. Although I made my purchase through an auction, the equipment came to me as described and on time. - Joe Wozniak
• BIRCHWOOD LUMBER & VENEER
  
  My Buying experience... was painless; eased the pressure on my valuable time. - Cody Wickersheim.
• WILSON AUDIO SPECIALTIES
  
  Just wanted to thank you for your efforts in selling our KOMO machine. You are a real pro to work with and we are pleased with what you were able to do for us. I'll let you know next time we need to move another machine. It was a pleasure doing business with you and EX-FACTORY. - Trent Workman
• WILLIAM MCLEAN
  
  Hi [Product Manager]: I would first like to thank you and all your staff that helped us when we picked up the router. They showed genuine concern when they prepared the router for shipment. The whole experience was enjoyable. - The router didn't move an inch while in transit, and we were able to get a neighborhood wood dealer to use his fork lift and driver to take the router out of the truck and place it safely into my workshop. I surely recommend EXF to friends and associates if they need machinery. - Thanks again for the excellent service and the work you and your support staff did in wiring up the router and its vacuum pump. - William McLean
• DIVERSIFIED EQUIP & SUPPLY
  
  I appreciate the effort you have put into moving used equipment. It's always a pleasure to visit with you. I admire the professional manner you conduct yourself. Thanks. - Tony Long
• HON COMPANY
  
  My Buying experience… was enjoyable. - Charles Watts
• BUILDER RESOURCE
  
  No manual was with the machine. [The Product Manager] sent us the manual by fax. - Randy Howell
• R. MARCIS CONTRACTING
  
  Very Happy! - Robert Marcis
• PARRETT WINDOWS & DOORS
  
  [Product Manager] does a very professional job. This transaction was handled very well. He had a very difficult Seller who was fully responsible for negatively impacting the sale. - Ron Safford
• MID-AMERICA CABINETS INC
  
  [Product Manager] makes the buying experience fun. - Rob Sample
• SUNRISE MEDICAL
  
  We are very satisfied with our [purchase]. Very professional service. I would purchase again from EX-FACTORY. - Rod Atkins
• HIMMELBERGER-HARRISON MFG CO
  
  Had what I wanted at a price I could afford to pay. - Terrell Daly
• CIRCLE TREE STUDIO
  
  [Product Manager] went the extra mile for me. Great service. I'm completely satisfied. - Peter Santulli
• JENSEN HOMES, INC
  
  Thanks again for all your help. So far we have sold 63% of our larger machines. We could not have accomplished all of this without EX-FACTORY and yourself. - Thanks again. - Mike Mischke
• GEOTEX INC
  
  [My Buying Experience] a real pleasure to deal with. You will be the first called for our future equipment needs. - Marcus Blagg
• SUPERIOR WOOD COMPONENTS INC
  
  My Buying experience… was very easy-going and stress-free. Negotiating was handled profesionally and promptly. - Burt Brown, President
• MID WESTERN MOULDINGS
  
  Large selection of equipment, easy to use web site, friendly sale staff, quick shipping. - Mike Chapman, Owner
• RAMSEY CREEK CABINETS
  
  My Buying experience … was fine. - Josh Yoder