Here's What Our Customers Are Saying About Us

• AE SCHMIDT
  
  Salespeople are extremely knowledgeable. - Kurt Schmidt
• HOME SHOP
  
  JUST A QUICK NOTE TO LET YOU KNOW THAT THE MORTISER ARRIVED TODAY, SEPTEMBER 28th IN PERFECT CONDITION. IT HAD A VERY GOOD RIDE WITH FEDEX! POSITIVE FEEDBACK HAS BEEN LEFT FOR YOU…. THANK YOU FOR AN EXCELLENT TRANSACTION. THANK YOU. - Ron Baxter
• THE CEDAR STORE
  
  I think the $75 is very acceptable under circumstances and also a good business decision on your company's part. I have gone the extra step in my business to keep a customer happy. - After all, one person saying bad things about your company can offset 100 people saying good things and cost you money in the end. - I will accept your offer and say good things about you guys. - John Saxon
• PURPLEHEART ARMOURY
  
  EX-FACTORY provides an excellent range of products from low end to high end, so you can invest according to your budget and company size. - Christian Darce
• N/A - www.woodweb.com Cabinetmaking Forum
  
  bob higgins-steele 9/1 [ #2 -- Re: Looking for good vertical panel saw around 10k ] Try EX-FACTORY. I don't remember their URL but if you google them will come up quickly. Make sure you see the machine if you get serious. Buying on line sight unseen can be risky. (Ask me).
• David Latimer
  
  It was good. [Product Manager] had to check out (3 - 4) Saws to find the one I needed. - David Latimer
• HURRICANE ANDREW WOOD PRODUCTS INC
  
  Thank you, for getting back to me. … I've been buying equipment from most of the East Coast used equipment dealers and auction houses for the last eight or so years (slowly, I might add), plus during that time have attended many of the larger east coast furniture plant auctions, both pre- & post-9/11… I'm afraid I'm one of those odd individuals who pick out my latest copies of the monthly prices realized from The Book or my most recent Classified Exchange before I crack open my latest issue of Playboy. As always it is a pleasure dealing with you and your knowledgeable company. I have spent many early morning hours looking over EX-FACTORY's inventory dreaming of the day when I will be able to afford many of the more automated machines you have… My regards to [your Product Managers], and the whole crew at EX-FACTORY. You guys are tops in my book. I guess we're all learning from each other how this buy and sell thing works… Thanks again for the heads up reminder. You're being very professional in your follow up and I like that. - Regards from Adam Thomson
• AK MACHINERY
  
  [My buying experience …] Very Good! - Andy Weiss
• SANCTUARY WOOD CABINETS
  
  Some shipping delay, but crate was very good, equipment went into service 2nd day after delivery. No problems. - George Walley
• FRED'S CUSTOM CABINETS
  
  I bought the GRIGGIO Slider a while back from you. We have it up and running just fine. I want to thank you for the help with the wiring problem… Thanks for all your help. - Fred Iles