Here's What Our Customers Are Saying About Us

• FRED'S CUSTOM CABINETS
  
  I bought the GRIGGIO Slider a while back from you. We have it up and running just fine. I want to thank you for the help with the wiring problem… Thanks for all your help. - Fred Iles
• THE FLYING RED HORSE RANCH
  
  I was impressed with the whole process from start to finish! - Mike McCoy
• HURRICANE ANDREW WOOD PRODUCTS INC
  
  Thank you, for getting back to me. … I've been buying equipment from most of the East Coast used equipment dealers and auction houses for the last eight or so years (slowly, I might add), plus during that time have attended many of the larger east coast furniture plant auctions, both pre- & post-9/11… I'm afraid I'm one of those odd individuals who pick out my latest copies of the monthly prices realized from The Book or my most recent Classified Exchange before I crack open my latest issue of Playboy. As always it is a pleasure dealing with you and your knowledgeable company. I have spent many early morning hours looking over EX-FACTORY's inventory dreaming of the day when I will be able to afford many of the more automated machines you have… My regards to [your Product Managers], and the whole crew at EX-FACTORY. You guys are tops in my book. I guess we're all learning from each other how this buy and sell thing works… Thanks again for the heads up reminder. You're being very professional in your follow up and I like that. - Regards from Adam Thomson
• AMERICAN WOODS INC
  
  EX-FACTORY allowed us to buy used instead of new. If we had to go out and fax and find a certain piece of machinery that someone actually wanted to sell and in fair condition, we would spend a lot of our money and time which in turn would not make it feasible to buy used. - Ed Hippen, Plant Manager
• RHINELANDER DOOR & MILLWORK INC
  
  I was well satisfied with the quality of the equipment that was offered by EX-FACTORY. I would call them again for our company's other equipment needs. Thanks again. - Jeffrey Hanke
• DANICO
  
  My Buying experience... was typical for used equipment with "surprises" not found with new equipment, but EX-FACTORY handled the surprises "Very Well" - making our future dealing with used equipment a viable option to offering new equipment only. - Jeff Daniel
• LIBERTYVILLE CABINETRY
  
  My Buying Experience was: Fast and Easy. - William Adamczyk, President
• BOOTHMAN'S CABINETS INC
  
  The people at EX-FACTORY are extremely helpful and friendly and prompt. Make sure you verify that the machinery you are purchasing fits the description. - Gary Boothman
• BAYWOOD INTERIORS LTD.
  
  [My Buying experience] wasy quick, easy and simple. [Also] The machine was received yesterday. Looks great; say thanks to the seller; did an awesome job with the crating/packing. - John D. Lassel
• PINE-MANZANITA
  
  We've finally taken delivery of both machines and the packing on both were great. It took 3 different cranes to get that ANDI out of the container and everybody finally left here at 4:00 am this morning after an entire night of pulling and yanking. - Thanks for the tooling. Like Christmas all over! - Lance Lerman
• KING CUSTOM CABINETS
  
  My Buying experience... was essentially good. It just took so much longer to get here than I was told - almost 1-1/2 weeks later. Otherwise, it was simple and easy to buy and a satisfying experience. - Gary Bossler
• KOALITY WOOD PRODUCTS
  
  My buing experience… Good. You happened to have what I needed, in my price range, and close enough that I was able to pick it up. - Paul Schmidt
• WESTERN MUSIC INDUSTRY
  
  “Good Morning” we have been communicating through e-mail for some time and I would like to say that I go through your website quite often looking for the new arrivals. Now I feel it's time to say that I am seriously interested in buying through your company "EX-FACTORY” the following machines…. Sincerely , this is the first time we are planning to buy used machines and we have found that you are one of the most reputed and dependable company dealing in used machinery. Request….we need your best suggestion & help. - K Joseph Mani
• SOMMERS MILLWORK
  
  [My Buying Experience] was smooth. We had been looking for this piece of equipment for a long time and were very pleased to find it on your website. I made a call and had it bought. That's cool. Thanks, Mark Sommers
• HIMMELBERGER-HARRISON MFG CO
  
  Had what I wanted at a price I could afford to pay. - Terrell Daly
• MOUNTAIN VIEW MILLWORK
  
  Received the clock today in the mail. Thanks, it will look good hanging in my shop. The Edgebander is working well and has proved to be a great investment. Best Regards - Errol Armella
• COLONIAL CRAFT
  
  Thank you for your patience with us on this purchase. You have been very customer friendly through all of this ordeal. Thank you. - Rick Bowen
• BLACK HILLS MOLDING
  
  I have bought & sold equipment and this is excellent website. - Gary Mallams
• HILLTOP AROMATIC CEDAR, LLC
  
  Everything was all right, except I couldn't get Product Manager to answer calls & email. - Tommy Hackney
• GEOTEX INC
  
  [My Buying Experience] a real pleasure to deal with. You will be the first called for our future equipment needs. - Marcus Blagg
• DENVER REEL & PALLET COMPANY
  
  [My Buying experience] was great. We had a Saw purchased from the manufacturer and the deal fell through. You were able to ship a newer Saw in less than a week. We are very happy - Kurt R. Heimbrock
• FLEXCEL-FORDSVILLE
  
  Overall positive experience. Questions were answered or information received promptly. Good price and reasonable lead time for new equipment. - Michael L. Nowery
• SKYLINE HOMES
  
  EX-FACTORY's purchase policy and SKYLINE's purchase policy clashed. We sent a company rep. to warehouse to check machine. Warehouse Manager at Zeeland was very helpful. [Product Manager] was also helpful, considering the time zone difference. - Dave Arment
• LEAGUE MANUFACTURING
  
  Thanks for the help. Replaced the Transformer, re-set the fence, and [we] are back up & running. I now know a bunch more about the machine than before; but will continue to pester you with stupid questions from time-to-time. Your knowledge of HOLZMA Saws is astounding. I never would have thought you could analyze our electrical problems on the phone with that kind of accuracy and detailed corrective action. Thanks again. - Frank League
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  Smooth transition on all the necessary steps of placing an order. - Michael Dasilva
• TINGLEY MOULDING CO
  
  A few months back I bought a 36 inch wide belt sander thru you. I finally got it installed in my shop a have used it for about a month now. WORKS GREAT!!!! - Scott Tingley
• NH HISTORIC SASH & WINDOWS, LLC
  
  So glad to have found your co. and excellent site…the candy store, I'd call it! - Have just graduated from Boston's North Bennet Street School in preservation carpentry, and used a beautifully maintained 12" Northfield there. Would it be possible to view the machine as it's listed here in the "Northeast?" - Having never dealt with EX-FACTORY, what assurances can I expect as to the condition of any used equipment.? I have bought hand tools at auction and tailgates, and am anticipating some "getting-to-know-you" work on any stationary machines I buy. In any case, I still subscribe to my uncle's advice: "Only buy from someone you know…" thus I am eager to become familiar with EX-FACTORY. (He also was fond of adding, " The only true bargain…is quality.") - Thanks in advance for your assistance. - Greg Cope
• COUNTRY WOODWORKER
  
  I brought the Sawmill home on Thursday. It took a couple hours to get the axles/wheels and the hitch on the sawmill and to get all secured for the road trip. I got home about 7:30 pm. No problems. The sawmill was a little more beat up than the pictures showed. Nothing that cannot be repaired or replaced. I should have it ready to saw in the spring. Winter shop project. Thanks again for your help with the details of the sale. - Mark Koenig, Owner
• SLAVA'S CUSTOM FURNITURE & DESIGN INC
  
  This time was my second experience buying equipment from EX-FACTORY. Both times I've dealt with the same Product Manager, who truly helped me to achieve my goals in this pruchse. The PM was always there to help immediately with any questions I had, helped to get as much as possible information about the machine and tried to make this deal worthwhile for both seller and buyer. I certainly would like to send my words of appreciate to the other Product Manager who also helped me to make important decisions and found [technician] who helped at the highest level possible to have this machine delivered and reinstalled in my facility in Baltimore. His knowledge and experience have helped me to understand themachine, test it reinstalled, and familiarized myself with its main functions. - Once again, thank you, the entire team of EX-FACTORY, and thank you individually Product Managers and Technician. - Slava Mikhalnyuk
• MADERAS TROPICALES SA
  
  Greetings from Guatemala! Our ORMA Press is working fine and we are back for some more equipment! - Nicholas Dorion