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Here's What Our Customers Are Saying About Us


  • CAPITAL CITY SUPPLY

    [Product Manager's] knowledge of industrial equipment, and your "FactoryNew" website were key elements in helping us make a decision on the right piece of equipment for our business. Our business is very customer service oriented, and we really appreciate dealing with other businesses that focus on the needs of their customers. Keep up the good work! Thanks. - Dave & Gabriel
  • VASYL MYZAK

    My name is Svetlana (Lana) and I`m writing on behalf of Vasyl Myzak who puchased a plywood press from you not long ago. First of all, we would like to thank you for a great business... - Lana
  • MOUNTAIN VIEW MILLWORK

    Received the clock today in the mail. Thanks, it will look good hanging in my shop. The Edgebander is working well and has proved to be a great investment. Best Regards - Errol Armella
  • GUERNSEY ARCHITECTURAL SYSTEMS

    [Product Manager] is very knowledgeable and overworked. - Russ Kidd
  • TLC INDUSTRIES INC

    Easiest purchase I've made. Any questions I had were answered immediately. Will recommend EX-FACTORY to anyone. - Rachel Contreras
  • SOUTHERN MINNESOTA WOODCRAFT

    My buying experience was easy and fast. I needed a Paint Booth for my new location and was able to see what I was buying and happy with the price. They shipped it to my door. I never had to leave the OFFICE. This makes good sense to me. - Eric Flom
  • BSG INC

    Machine was OK (brand new); user manual, tooling, other parts missing and never supplied by manufacturer. - Raymond Mailhot
  • MOSTRAVOS MOULDINGS AND MILLWORK, INC

    My Buying Experience was… Great. - Kyle Copeland
  • BOOTHMAN'S CABINETS INC

    The people at EX-FACTORY are extremely helpful and friendly and prompt. Make sure you verify that the machinery you are purchasing fits the description. - Gary Boothman
  • BILL JOHN

    I was very pleased with the variety and quantity of items offered online. Also, your [Product Manager] was very helpful and friendly. I felt I was treated well and like a customer! I would highly recommend your service to others. - Bill John
  • BILL MARKLE CABINETS

    My Buying experience… Good - Thanks. - Bill Markle
  • BILLCO PRODUCTS

    My Buying Experience… Great! - Chip Sligh
  • POSSESSION POINT WOODWORKING

    I am happy with my EX-FACTORY purchase. I will probably do more business in the future. - Geoffrey Wirth
  • SYNERGY WOOD PRODUCTS

    I was impressed. [Product Manager] treated me fairly and ensured I got the particular piece of equipment I needed. He did the follow-up which is truly appreciated. - Mike Shusterman
  • BENCHMARK CABINETRY

    My Buying experience was a breeze; very professional. - Terry Haight
  • JAMES VAN ETTEN FURNITURE BY DESIGN

    Good knowledge - Great sales servcie and support. - Great equipment inventory. - James Van Etten
  • CABTEC MANUFACTURING INC.

    I have used EX-FACTORY to sell and purchase equipment over that past 20 plus years and have always had a good experience and will continue to work with them and highly recommend them to others.
  • BATESVILLE CASKET CO

    My Buying Experience… Excellent. - Bryan Hankel
  • IRWIN SEATING

    It's nice to have you in the area [EXF: They visited our Warehouse in Zeeland, MI] so we can come view and try out the equipment. - Ron Gangwer, Purchasing Manager
  • HUDSON SOLID SURFACE INTL. LLC

    Nice people to work with, prompt and professional. - Mike Nickell
  • SHEPHERDSVILLE WOODCRAFTERS

    [Product Manager] did a good job for me, keeping informed on what was happening and others interested in what I what I was looking at. - Neil Dorbecker
  • THE CEDAR STORE

    I think the $75 is very acceptable under circumstances and also a good business decision on your company's part. I have gone the extra step in my business to keep a customer happy. - After all, one person saying bad things about your company can offset 100 people saying good things and cost you money in the end. - I will accept your offer and say good things about you guys. - John Saxon
  • CHOICE WOOD COMPANY

    This was my first buying experience with EX-FACTORY. The process went smoothly and without any problems. I would buy again. - Mike Berg
  • D & G WOOD PRODUCTS

    In dealing with EX-FACTORY, I felt the salesman was well informed to my needs and gave considerable help in locating equipment for us. This is the second time I've purchased equipment from you and have been well pleased! - Donald Nesmith
  • FULLER CABINETS

    [My Buying experience..] Great. [The Product Manager] gave me several options for the tool I was looking for, and even waited a few weeks until a better option was available, then called to let me know and arranged the deal over the phone. It was exactly what I was after and the process was painless. Thank You! - Kallin Benson
  • AMERICAN MILLWORK CORP

    [Product Manager] really took time with me, even though it was a small purchase. - Robin Oldenburg
  • WOODCRAFTERS HOME PRODUCTS

    EXF has always help me in finding the equipment we need at a fair price. - Ricardo Villarreal
  • SAUDER MANUFACTURING CO

    Transactions were handled in very timely and professional manner. - Nate Baer
  • HIMMELBERGER-HARRISON MFG CO

    Had what I wanted at a price I could afford to pay. - Terrell Daly
  • MEHITABEL INC

    In behalf of MEHITABEL INC, we would like to thank the technical and logistics support given by EX-FACTORY. - Your service is good and very supportive. Rest assured that everytime we will buy a new equipment we will surf your website. - Jerome Jao



References

Doing business with us for the first time?

Have a look at a selection of Companies that have done business with us! Since you can look at them by state, we're sure you will recognize some of the names immediately!

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