Here's What Our Customers Are Saying About Us

• MEHITABEL INC
  
  In behalf of MEHITABEL INC, we would like to thank the technical and logistics support given by EX-FACTORY. - Your service is good and very supportive. Rest assured that everytime we will buy a new equipment we will surf your website. - Jerome Jao
• PRECISION HARDWOOD PRODUCTS, INC.
  
  My Buying Experience …overall very positive… [Product Manager's] response to my inquiries were very timely and clear, making my experience pleasant. I look forward to future business with EX-FACTORY. - Peter Simon
• JAMES VAN ETTEN FURNITURE BY DESIGN
  
  Good knowledge - Great sales servcie and support. - Great equipment inventory. - James Van Etten
• RICHARD ROSE CULINARY
  
  Investing in used machinery is scary! I felt comfortable with Ex-Factory and my salesperson.
• MIDWEST CYPRESS
  
  Thank you! I will let my friends know you guys stand behind stuff. - Jim Guffey
• J & G MACHINERY INC
  
  Many times we forget to thank those that add to our success. EX-FACTORY is a very important customer to J & G MACHINERY, and we at J & G MACHINERY value the relationship we have with EX-FACTORY, and thank you and your company for all the orders over the years. We enjoy working with everyone in your group. - You run a top notch organization and are truly one of the best "marketing brains" in the industry. - I just thought you should know how much I value your business. - Jerry Johnson
• TEKNION LS
  
  Working with [Product Manager] was excellent, professional, and great customer service. We really felt like a partner with EXF. - Simon Gagnon
• COUNTRY WOODWORKER
  
  I brought the Sawmill home on Thursday. It took a couple hours to get the axles/wheels and the hitch on the sawmill and to get all secured for the road trip. I got home about 7:30 pm. No problems. The sawmill was a little more beat up than the pictures showed. Nothing that cannot be repaired or replaced. I should have it ready to saw in the spring. Winter shop project. Thanks again for your help with the details of the sale. - Mark Koenig, Owner
• MID-AMERICA CABINETS INC
  
  Always great service - Buying & Selling! - Rob Sample
• ALTERNATIVE ENERGY SOLUTIONS
  
  Thanks for all of your help with trying to resolve this problem. I was actually talking to my brother, and we will search and remedy the missing screen carriages. There is no reason for you to talk to [the manufacturer] about them. We will only get a few key components from them and probably have a local guy fab some others to cut costs. The main thing for you to make sure it happens is that he Seller holds true to his word of offering me ...$ 1,000 for this hassle. Once again, thanks for helping me. - Eric Kreidermacher
• HUDSON SOLID SURFACE INTL. LLC
  
  Nice people to work with, prompt and professional. - Mike Nickell
• MASONITE INTERNATIONAL CORPORATION
  
  My Buying Experience …Worked very well with me. Excellent, would use again. - Frank McGuire
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  Smooth transition on all the necessary steps of placing an order. - Michael Dasilva
• HAMMERDOWN WOOD PRODUCTS
  
  I bought this Saw while I was traveling on the road. I only talked to EX-FACTORY a few times and when I returned home it was there. - Stacy Hunt
• CANYON CUSTOM INC
  
  [Product Manager] is a great guy to work with, prompt, fair and to the point. - Marty Clark, Plant Manager
• ATLANTIC SHUTTERS SYSTEMS
  
  We have purchased several pieces of equipment from EX-FACTORY. Always have received great service and products. We plan to use EX-FACTORY in the future - Craig Carmichael, Plant Manager
• RAMSEY CREEK CABINETS
  
  My Buying experience … was fine. - Josh Yoder
• YUSHIN AMERICA
  
  This was a first time purchase. I wish all my vendors were this helpful. - Chris Whipple
• GREGORY BROTHERS MANUFACTURING
  
  [Product Manager] was very helpful.
• RADEL WOOD PRODUCTS INC.
  
  This is my 2nd purchase from EX-FACTORY. I have been satisfied with the overall transaction both times. - Gerald L. Radel
• BILL JOHN
  
  I was very pleased with the variety and quantity of items offered online. Also, your [Product Manager] was very helpful and friendly. I felt I was treated well and like a customer! I would highly recommend your service to others. - Bill John
• PLASTIC SERVICES
  
  I wanted to email you and tell you that the THERMWOOD machine arrived, safe and sound. The machine looks to be in excellent condition, and I must say that whoever owned this machine did a fine job of taking care of it. We are letting it thaw out (it was about 5° when it arrived) and cannot wait to put some power to it and make parts. If it runs as good as it looks, we will be in the good shape. Thanks again. I look forward to doing business with you in the future. - Dan Esser
• ANFINSON LUMBER SALES
  
  My Buying experience… went very well. Any and all questions about the product were answered promptly. No hassle on our end to get shipment. It was all very straight forward. - Gary Mathis
• MAYA DESIGN INC
  
  As a small Buyer, I got a good value for my money. - David Digrandi
• ALLEN GEAR WORKS
  
  I am very pleased with the sale and handling of my purchase. I will check with EX-FACTORY first for any future needs. - George Allen
• GRIDWORKS INC.
  
  [The Product Manager] was very professional and easy to work with. We had a fire here; he and company gave us excellent service in our time of need. - Randy Otto
• SUPERIOR KILNS
  
  We bought a used left-handed SL Rip Saw. They are rare, so selection of used equipment was a benefit to us in this case. The salesman was a pleasure to work with. - Keith Daggett
• AK MACHINERY
  
  [My buying experience …] Very Good! - Andy Weiss
• JOHNSTON TOMBIGEE FURNITURE
  
  Buying used equipment of this nature is a bit scary. Your people were very confident and reassuring. Thanks. - Duke Berry, Operations Manager
• ALLRED PRECISION MILLWORK
  
  Good response time. Nice follow through. I will use EX-FACTORY again. - Allen Allred