Here's What Our Customers Are Saying About Us

• MARK GRAVINO
  
  EX-FACTORY is a highly professional operation. Their promise to stand by the sale, product description, and quality of service gave me assurance when purchasing a machine "sight unseen."
• EMAGINE CONCEPTS
  
  [Product Manager], I have been treated right by you and your company and have no regrets for the chioce I made to purchase goods from you. I believe that we will have no problem replacing the cylinders you have made us aware of. Sometimes thins are just out of our control in life, but we (you and I) managed to get through this and I believe we will continue to grow our relationship throughout the coming years. I respect your decisions and have enjoyed working with you. So with that said, let'smove on to the next project. - Thank you Again, Erik Mellum, CEO
• TEA & ELLE WOODWORK LLC
  
  Thank you for your efforts in resolving the HOLZ-HER Panel Saw issue. I am quite satisfied with the results and feel that EX-FACTORY has lived up to the recommendations given. [The Product Manager] was very prompt and courteous. - I will certainly be a repeat customer and have already recommended your company to others looking for equipment. - Thank you again for the service and also for the cool knife! Enjoy this holiday weekend. - Todd Gleason
• SONROSE CABINETRY
  
  My Buying Experience …was handled in a very polite manner; very professional. - Ryan De-Hart
• FIVE BRANCHES WOOD PRODUCTS
  
  I was very satisfied with the service I received from EX-FACTORY. [The Product Manager] called us after the sale to make sure I was satisfied and everything was working good. - Benji Lynch
• JOHNSTON TOMBIGEE FURNITURE
  
  Buying used equipment of this nature is a bit scary. Your people were very confident and reassuring. Thanks. - Duke Berry, Operations Manager
• HEART PINE LUMBER & MILLWORKS
  
  Support very good in helping with setup of account for Auction - very, very good. - Stevie Stevenson
• PRECISION WOODWORKING CO
  
  My Buying experience was good - the rep was very good. - Gary DeBerge
• PRIME PANELS NEW ZEALAND LTD
  
  Very smooth transaction. I will refer to EXF for future requirements! - Nav Singh
• ALLEN GEAR WORKS
  
  I am very pleased with the sale and handling of my purchase. I will check with EX-FACTORY first for any future needs. - George Allen
• K-K WOODWORKING
  
  To a small shop like mine, getting the tool or piece of equiment is much, much more important than any one trying to make me feel good. I have $2,300 tied up for 20 days and still no tool (where is WALDO). - Kevin Riese
• PURPLEHEART ARMOURY
  
  EX-FACTORY provides an excellent range of products from low end to high end, so you can invest according to your budget and company size. - Christian Darce
• COUNTRY WOODWORKER
  
  I brought the Sawmill home on Thursday. It took a couple hours to get the axles/wheels and the hitch on the sawmill and to get all secured for the road trip. I got home about 7:30 pm. No problems. The sawmill was a little more beat up than the pictures showed. Nothing that cannot be repaired or replaced. I should have it ready to saw in the spring. Winter shop project. Thanks again for your help with the details of the sale. - Mark Koenig, Owner
• PHOENIX WOODWORKING CORPORATION
  
  Easy to bid, easy to understand, excellent follow up
• CELINA BOARD OF EDUCATION
  
  EX-FACTORY made buying my Edge Sander hassle-free. Would recommend to anybody. - Todd Topp
• SAUDER MANUFACTURING CO
  
  Transactions were handled in very timely and professional manner. - Nate Baer
• KOALITY WOOD PRODUCTS
  
  My buing experience… Good. You happened to have what I needed, in my price range, and close enough that I was able to pick it up. - Paul Schmidt
• MOLDURAS HALCON S.A. DE CV
  
  11.14.2012 - Thank you and all your team for excellent follow through. It has been a pleasure working with all of you. [I still have] Four more MATTISONS to swap out. I'll be in touch. Best Regards! - Bill Hoglund
• NORTH EAST HARDWOOD FLOORING INC
  
  Purchasing machinery became easy. I didn't know what I was really looking for, but [Product Manager] steered me in the right direction and within my budget, and recommended machinery for my application in my factory. A pleasure discussing machinery needs with someone knowledgeable. - Jim Skeldon, President.
• IRWIN SEATING COMPANY
  
  I've worked with [the Product Manager] on several projects now. Both the [Product Manager] and team have always been very professional, courteous, and prompt. I would recommend [the Product Manager] and EX-FACTORY to anyone. - Mark Atchison
• 
  
  (Posted on www.WOODWEB.com Forum) - Re: 12" Jointers - Invicta's from Brazil look like good machines. There's also the Delta 12" which I know from personal experience to be a good unit. I personally would go used. Call the dealers listed in classifiedexchange.com You'll have to subscribe to get it. Also exfactory.com or woodquip.com and the yellow pages or do a google.com search. I can usually find basic used equipment locally through auctions or dealers for a decent price. My advantage is I learned how to rebuild equipment so I'm ready with resources on every possible contingency. For me used is the best bet but old iron isn't always the best either. New heads and technology are improving machines. I think Wilke/Bridgewood is a step better than Grizzly. Grizzly seems to be improving over time. Some pretty good prices in exfactory or try the classified on this site. The thing about exfactory is they are brokers who add their fee for listing machines. I've sold a few things through them with no problems. - Erich
• AMERICAN WOODS INC
  
  EX-FACTORY allowed us to buy used instead of new. If we had to go out and fax and find a certain piece of machinery that someone actually wanted to sell and in fair condition, we would spend a lot of our money and time which in turn would not make it feasible to buy used. - Ed Hippen, Plant Manager
• BOARD OF EDUCATION
  
  My Buying experience was smooth and error-free. The web site was very helpful and so was the customer service rep. I spoke with. - Scott Van Steg
• HAMMERDOWN WOOD PRODUCTS
  
  I bought this Saw while I was traveling on the road. I only talked to EX-FACTORY a few times and when I returned home it was there. - Stacy Hunt
• DIVERSIFIED RACK AND SHELVING
  
  My Buying Experience: Was a smooth transaction. We will be looking at EX-FACTORY first, for any of our future needs. Thank you. - Dennis Berrien, Owner
• HOME SHOP
  
  I had good satisfaction with the dealer, and it was good equipment. It was what he said. Dealer was good for shipping and handling. - Roman Bontrager
• NOBLE MACHINERY CO INC
  
  I enjoyed working with you on both machines. - Kent Noble
• MAYA DESIGN INC
  
  As a small Buyer, I got a good value for my money. - David Digrandi
• PARRETT MFG., INC.
  
  My Buying experience … completely to our satisfaction. Before, duirng and after the sale met our expectations. We will buy from again. - Ronald Safford
• THE FLYING RED HORSE RANCH
  
  I was impressed with the whole process from start to finish! - Mike McCoy