Here's What Our Customers Are Saying About Us

• MADERAS TROPICALES SA
  
  Greetings from Guatemala! Our ORMA Press is working fine and we are back for some more equipment! - Nicholas Dorion
• SOUTHERN MINNESOTA WOODCRAFT
  
  My buying experience was easy and fast. I needed a Paint Booth for my new location and was able to see what I was buying and happy with the price. They shipped it to my door. I never had to leave the OFFICE. This makes good sense to me. - Eric Flom
• THOS MOSER CABINET MAKERS
  
  I usually check EX-FACTORY first when looking for equipment because of the wide variety and the value of products. - Rick Foss
• WAGSTAFF, DAVID
  
  My Buying experience… an easy transaction - [Product Manager] was great and returned my calls promptly. I am happy with the Saw and feel I paid a fair price. - David Wagstaff
• SHEPHERDSVILLE WOODCRAFTERS
  
  Sales staff was friendly and helpful in working with seller and buyer to satisfactory outcome. - Neil Dorbecker
• K-K WOODWORKING
  
  To a small shop like mine, getting the tool or piece of equiment is much, much more important than any one trying to make me feel good. I have $2,300 tied up for 20 days and still no tool (where is WALDO). - Kevin Riese
• CARDINAL HEALTH
  
  Customer Service was outstanding. [Product & Freight/Logistic Managers] and the entire crew all participated to satisfy our needs…I salute your efforts. I've already posted on your website and look forward to working all you folks again. Sincerely - Mike Chavez
• INDUSTRIAL CRATERS & PACKERS
  
  Product was BETTER than I expected. Photos were very accurate. The quality more than met our expectations. We are very pleased. - Russ Devore
• HOME SHOP
  
  JUST A QUICK NOTE TO LET YOU KNOW THAT THE MORTISER ARRIVED TODAY, SEPTEMBER 28th IN PERFECT CONDITION. IT HAD A VERY GOOD RIDE WITH FEDEX! POSITIVE FEEDBACK HAS BEEN LEFT FOR YOU…. THANK YOU FOR AN EXCELLENT TRANSACTION. THANK YOU. - Ron Baxter
• SYNERGY WOOD PRODUCTS
  
  I was impressed. [Product Manager] treated me fairly and ensured I got the particular piece of equipment I needed. He did the follow-up which is truly appreciated. - Mike Shusterman
• 
  
  (Posted on www.WOODWEB.com Forum) - Re: 12" Jointers - Invicta's from Brazil look like good machines. There's also the Delta 12" which I know from personal experience to be a good unit. I personally would go used. Call the dealers listed in classifiedexchange.com You'll have to subscribe to get it. Also exfactory.com or woodquip.com and the yellow pages or do a google.com search. I can usually find basic used equipment locally through auctions or dealers for a decent price. My advantage is I learned how to rebuild equipment so I'm ready with resources on every possible contingency. For me used is the best bet but old iron isn't always the best either. New heads and technology are improving machines. I think Wilke/Bridgewood is a step better than Grizzly. Grizzly seems to be improving over time. Some pretty good prices in exfactory or try the classified on this site. The thing about exfactory is they are brokers who add their fee for listing machines. I've sold a few things through them with no problems. - Erich
• COAST MACHINERY GROUP
  
  I was pleased with my buying experience and would recommend EX-FACTORY to others.
• KASWOOD DEVELOPMENTS
  
  I was apprehensive about buying a used piece of equipment without seeing it first, but everything turned out very well, from the purchasing process to shipping. Thank You. - Nettie Dueck, Co-Owner
• WILLIAM MCLEAN
  
  Hi [Product Manager]: I would first like to thank you and all your staff that helped us when we picked up the router. They showed genuine concern when they prepared the router for shipment. The whole experience was enjoyable. - The router didn't move an inch while in transit, and we were able to get a neighborhood wood dealer to use his fork lift and driver to take the router out of the truck and place it safely into my workshop. I surely recommend EXF to friends and associates if they need machinery. - Thanks again for the excellent service and the work you and your support staff did in wiring up the router and its vacuum pump. - William McLean
• ALL WOOD CABINETRY DBA IDEAL CABINETRY
  
  Dan was very professional , and is an expert on machinery . He has sold me a lot of machines at really good prices .
• BENCHMARK CABINETRY
  
  My Buying experience was a breeze; very professional. - Terry Haight
• ECOF MANUFACTURING LTD.
  
  My overall experience with people at EX-FACTORY was good, and I was surprised at their product knowledge. - Peter Seerden
• CELINA BOARD OF EDUCATION
  
  EX-FACTORY made buying my Edge Sander hassle-free. Would recommend to anybody. - Todd Topp
• FIVE BRANCHES WOOD PRODUCTS
  
  I was very satisfied with the service I received from EX-FACTORY. [The Product Manager] called us after the sale to make sure I was satisfied and everything was working good. - Benji Lynch
• ATLANTIC SHUTTERS SYSTEMS
  
  Sales & service was outstanding. Will certainly use EX-FACTORY again. - Craig Carmichael, Plant Manager
• WILSON WOODWORKS
  
  I worked with a knowledgeable Professional who was able to provide the information I needed. We hunted 'til we found the right machine. As I write this, it is doing the job I bought it to do. - Charlie Wilson
• PALLISER FURNITURE
  
  It appears now that we were actually be getting our parts. We have been in possession of the MULTISCORE "MR-21" for about (3) months with "NO" tooling or spare saw blades. - Tim Coleman
• MB MANUFACTURING CORP
  
  [Product Manager] was very helpful and expedient. He made the buying experience quick, painless and economical. Excellent person with the seller. - Greg Kelley
• PACIFIC FIR LUMBER
  
  The LINDE was delivered yesterday afternoon. Sorry I did not get back to you then. Had a family emergency and left the office. I thank you for your prompt attention to our account. It has been great doing business with you and your company. We will be keeping our eyes on your site for future purchases. - Steven Stone
• PRIME SURFACES INC.
  
  ...As for the machine, it's not 100% installed, and we couldn't be happier with it. I wanted to thank you for all your help throughout this process, especially given the tight timeframe I was trying to work with. Also, I couldn't have asked for a better installer than [the one you referred]. He's a great guy and spend ample time training my foreman and getting it tuned to our use. Thank you again, and I'll certainly hang on to your contact info for future use when the time comes for another piece of large machinery (hopefully a CNC). - Chad Benner
• BIRCHWOOD LUMBER & VENEER
  
  My Buying experience... was painless; eased the pressure on my valuable time. - Cody Wickersheim.
• CLASSIC DOORS OF LOUISIANA
  
  It's a little unnerving buying used equipment, and you hope it is well represented - the good and the bad. The prices are a fraction of new equipment so I think it is worth the risk. Especially, if you have capable people who can set up, troubleshoot and manage seasoned equipment. That said, once our electrician upgrades our panel we will know it if is a good buy or not! Thanks Ex-Factory.
• MERIT WOOD PROD LLC
  
  I have appreciated working with EX-FACTORY on our equipment needs. The process hasn't always been flawless, but EX-FACTORY has always been top flight to work with. I trust [the Product Manager's] depth of knowledge andopinion; he has helped our company grow even beyond the tool purchases. We are just getting started in our plans and will be purchasing more from EX-FACTORY in the future. - Kent Kavanagh
• BLACK HILLS MOLDING
  
  I have bought & sold equipment and this is excellent website. - Gary Mallams
• THE MASTER'S SHOP INC
  
  I bought the Dust Collector as part of a CNC package the [Product Manager] put together for me. He selected because he carried it in stock. It's just a little bit noisier than a similar machine I had already. I was and am extremely pleased with [the Product Manager's] service and with my EX-FACTORY experience overall. He could not have been more helpful. - John Powell