Here's What Our Customers Are Saying About Us

• J-ROD DISPLAY DESIGN LTD
  
  My Buying Experience: Was excellent. My sales person was/is a true professional. His follow-up was great and he returned my emails and phone calls promptly. He was also very sincere with advice to which machines to purchase. We would definitely purchase again. - Elizabeth Rodriguez, Director of Operations
• AMARILLO CUSTOM CABINETS
  
  [The Product Manager has] awesome knowledge, feedback and response. My Pleasure! - Kenneth Smart
• WAYNE HODGSON
  
  set up and service has been excellent
• COCHRAN LUMBER & MILLWORK INC
  
  My Buying experience … was good largely due to [The Product Manager's] attention to detail. - Mark Cochran
• CABTEC MANUFACTURING INC.
  
  I have used EX-FACTORY to sell and purchase equipment over that past 20 plus years and have always had a good experience and will continue to work with them and highly recommend them to others.
• OZARK CUSTOM FABRICATION
  
  EX-FACTORY Had a great selection in our price range. No one tried to sell us something we didn't need or could not afford. The process was easy and we will use EX-FACTORY for our next machine. - Ray Stewart
• AMERICAN MILLWORK CORP
  
  [Product Manager] really took time with me, even though it was a small purchase. - Robin Oldenburg
• SANCTUARY WOOD CABINETS
  
  Some shipping delay, but crate was very good, equipment went into service 2nd day after delivery. No problems. - George Walley
• TRIM LINE CABINETS
  
  Thank You! - M.A. Crook
• LINN MILLWORK COMPANY INC
  
  Representatives are very prompt in their replies to various questions; if in an unknown area, they promptly sought out an expert or provided the updated information. - Rich Koehn
• HOME SHOP
  
  I had good satisfaction with the dealer, and it was good equipment. It was what he said. Dealer was good for shipping and handling. - Roman Bontrager
• MAYA DESIGN INC
  
  As a small Buyer, I got a good value for my money. - David Digrandi
• BSG INC
  
  Machine was OK (brand new); user manual, tooling, other parts missing and never supplied by manufacturer. - Raymond Mailhot
• GILMORE INC
  
  Thanks to [your Product Manager] for helping to get the seller to crate the machine so it could be shipped common carrier resulting in great shipping cost saving. - Mark Mackintosh
• HURRICANE ANDREW WOOD PRODUCTS INC
  
  Thank you, for getting back to me. … I've been buying equipment from most of the East Coast used equipment dealers and auction houses for the last eight or so years (slowly, I might add), plus during that time have attended many of the larger east coast furniture plant auctions, both pre- & post-9/11… I'm afraid I'm one of those odd individuals who pick out my latest copies of the monthly prices realized from The Book or my most recent Classified Exchange before I crack open my latest issue of Playboy. As always it is a pleasure dealing with you and your knowledgeable company. I have spent many early morning hours looking over EX-FACTORY's inventory dreaming of the day when I will be able to afford many of the more automated machines you have… My regards to [your Product Managers], and the whole crew at EX-FACTORY. You guys are tops in my book. I guess we're all learning from each other how this buy and sell thing works… Thanks again for the heads up reminder. You're being very professional in your follow up and I like that. - Regards from Adam Thomson
• MOUNTAIN VIEW MILLWORK
  
  My Buying experience... was excellent with EX-FACTORY's salesperson. [He} was very prompt, professional & knowledgeable. Being that I had to bring my machines into Canada, I was expecting some problems. Instead, it was like buying something downtown. Very positive. - Errol Armella Purchased by David Tressler, JL& S WOODWORKING, Gastonia, NC; Shipped to MOUNTAIN VIEW, Courtney, BC, Canada; see invoice.
• JENSEN HOMES, INC
  
  Thanks again for all your help. So far we have sold 63% of our larger machines. We could not have accomplished all of this without EX-FACTORY and yourself. - Thanks again. - Mike Mischke
• EURO PRO INTERIORS
  
  I am glad that we found each other; your selling system is really very good. … Anyway - we are looking for a Sliding Saw, … However there is no rush, we survived 15 years without it. I keep browsing through your stuff. - Now I know whom to ask if I have a question. - Thanks for contacting me. - Peter Cancura
• ANICHELLE INC
  
  Again, we really appreciate [Product Manager's] help and knowledge. - Murray Gillis
• YAKIMA SPECIALTIES
  
  Good support. - Jerry Farley
• TEA & ELLE WOODWORK LLC
  
  Thank you for your efforts in resolving the HOLZ-HER Panel Saw issue. I am quite satisfied with the results and feel that EX-FACTORY has lived up to the recommendations given. [The Product Manager] was very prompt and courteous. - I will certainly be a repeat customer and have already recommended your company to others looking for equipment. - Thank you again for the service and also for the cool knife! Enjoy this holiday weekend. - Todd Gleason
• PALLISER FURNITURE
  
  Freight & Logistics Manager is excellent! - Gerhardt Heidebrecht
• DIVERSIFIED RACK AND SHELVING
  
  My Buying Experience: Was a smooth transaction. We will be looking at EX-FACTORY first, for any of our future needs. Thank you. - Dennis Berrien, Owner
• KASWOOD DEVELOPMENTS
  
  I was apprehensive about buying a used piece of equipment without seeing it first, but everything turned out very well, from the purchasing process to shipping. Thank You. - Nettie Dueck, Co-Owner
• FUNBLOCK INC
  
  Good communications, knowledgeable people. - Michael Crane
• UNIVERSAL FOREST PRODUCTS INC
  
  EX-FACTORY provides excellent value on used equipment. - Jeff Foley
• TRIUNE CONSULTING
  
  I looked at the MELTEX and the NORDSON that you have there and will let you know if I find some interest in either one. Your people did such a good job on this one that I really don’t think there is any need to come and inspect any future equipment. They obviously know what they’re doing and take a lot of pride in their work. Thanks and regards - Carl Cucuzza
• POLAR TECH IND
  
  It is no wonder who you are! Thank you and be assured, will talk again. - Dan Santeler, VP Operations
• BLACK HILLS MOLDING
  
  I have bought & sold equipment and this is excellent website. - Gary Mallams
• INNOVATIVE WOODWORKS
  
  Equipment was fine, but sellers [original owners] got away with a few misleading info.: Parts missing, machines not put back together correctly after being painted, etc. - Will Phillips