Here's What Our Customers Are Saying About Us

• SYNERGY WOOD PRODUCTS
  
  I was impressed. [Product Manager] treated me fairly and ensured I got the particular piece of equipment I needed. He did the follow-up which is truly appreciated. - Mike Shusterman
• PURPLEHEART ARMOURY
  
  EX-FACTORY provides an excellent range of products from low end to high end, so you can invest according to your budget and company size. - Christian Darce
• NH HISTORIC SASH & WINDOWS, LLC
  
  So glad to have found your co. and excellent site…the candy store, I'd call it! - Have just graduated from Boston's North Bennet Street School in preservation carpentry, and used a beautifully maintained 12" Northfield there. Would it be possible to view the machine as it's listed here in the "Northeast?" - Having never dealt with EX-FACTORY, what assurances can I expect as to the condition of any used equipment.? I have bought hand tools at auction and tailgates, and am anticipating some "getting-to-know-you" work on any stationary machines I buy. In any case, I still subscribe to my uncle's advice: "Only buy from someone you know…" thus I am eager to become familiar with EX-FACTORY. (He also was fond of adding, " The only true bargain…is quality.") - Thanks in advance for your assistance. - Greg Cope
• ATLANTIC SHUTTERS SYSTEMS
  
  Sales & service was outstanding. Will certainly use EX-FACTORY again. - Craig Carmichael, Plant Manager
• ALLIED BEARINGS
  
  My Buying Experience was… Great - Randall Gardner
• N/A - www.woodweb.com Cabinetmaking Forum
  
  bob higgins-steele 9/1 [ #2 -- Re: Looking for good vertical panel saw around 10k ] Try EX-FACTORY. I don't remember their URL but if you google them will come up quickly. Make sure you see the machine if you get serious. Buying on line sight unseen can be risky. (Ask me).
• POSSESSION POINT WOODWORKING
  
  I am happy with my EX-FACTORY purchase. I will probably do more business in the future. - Geoffrey Wirth
• SOUTHERN MINNESOTA WOODCRAFT
  
  My buying experience was easy and fast. I needed a Paint Booth for my new location and was able to see what I was buying and happy with the price. They shipped it to my door. I never had to leave the OFFICE. This makes good sense to me. - Eric Flom
• ADVANCED COMMERCIAL CONTRACTING
  
  [Product Manager] was very professional and helpful with information on the items we ordered. I wouldn't hesitate to call him the next time I need an item he sells. - Rich Simoneaux, Purchasing Manager
• THE CABINET GUY
  
  [My Buying Experience was] Very Good; would recommend EX-FACTORY to all buyers of new or used equipment. Thank You. - Bryon for Keith Heyborne.
• THE MASTER'S SHOP INC
  
  I bought the Dust Collector as part of a CNC package the [Product Manager] put together for me. He selected because he carried it in stock. It's just a little bit noisier than a similar machine I had already. I was and am extremely pleased with [the Product Manager's] service and with my EX-FACTORY experience overall. He could not have been more helpful. - John Powell
• ATLANTIC NEON
  
  Excellent buying process with no problems or surprises. We will be using your service as our needs change. - Everet Love
• FLEXCEL-FORDSVILLE
  
  Overall positive experience. Questions were answered or information received promptly. Good price and reasonable lead time for new equipment. - Michael L. Nowery
• WOODGRAIN MILLWORK INC
  
  My Buying Experience: was straight forward, non-complicated and smooth as a babies behind. - Don Walker
• IRWIN SEATING
  
  It's nice to have you in the area [EXF: They visited our Warehouse in Zeeland, MI] so we can come view and try out the equipment. - Ron Gangwer, Purchasing Manager
• PIONEER CABINETRY INC
  
  Your website was very user-friendly. - Michele Care
• HARTWOOD, INC.
  
  We purchased a CNC Machine that we visited and operated prior to sale. The staff was professional and knowledgeable. We are very pleased with our purchase. - Chris Hahn
• MID-AMERICA CABINETS INC
  
  Always great service - Buying & Selling! - Rob Sample
• THE FINE WOODWORKER LLC
  
  Very good experience. I'll definitely will use your services again. Thanks so much. - Alonso Florez
• CONSTRUCTION SERVICE ASSOCIATES
  
  Hope all is well with you. Seems that EX-FACTORY is growing in all directions. We recently bought a small compressor thru Paul Byrd - good fellow to do business with and the product is nice too! - Michael Cohan
• HOME GROWN LUMBER
  
  Once everything got rolling, it went very smooth; received machine within (4) days cross-country. Great service - always reached representative. - Skye Berry
• CASHWELL CONSTRUCTION
  
  I'm a small company and [the Product Manager] walked me through the process of purchasing my 1st Edgebander. Thanks. - Joe Cashwell
• WAYNE HODGSON
  
  set up and service has been excellent
• CASEY SCHMIDT
  
  Please let your Management know that [Product Manager] was great to work with last week. I really appreciated their efforts. - Casey Schmidt
• ALEXANDER FABRICS LLLP
  
  I received all the information including the specifications, and photos so we could make the decision to buy the Saw. It was a great experience working with people who know their business. - John Small
• Private Party
  
  This is my second purchase from EX-FACTORY. Both experiences were a pleasure. Your people are knowledgable and friendly and eager to provide the information I needed to make my purchasing decision. - Alexander Tallman
• Bill Wells
  
  Your web site is great, and you probably don't need a catalog with a web site this good, but on the chance that you still publish one, please send a copy to [me]. - Bill Wells
• PINE-MANZANITA
  
  We've finally taken delivery of both machines and the packing on both were great. It took 3 different cranes to get that ANDI out of the container and everybody finally left here at 4:00 am this morning after an entire night of pulling and yanking. - Thanks for the tooling. Like Christmas all over! - Lance Lerman
• WALNUT HOLLOW FARM INC
  
  I have known [the Product Manager] for a long time. Good person to do business with. - Alan M. Ladd
• FIVE BRANCHES WOOD PRODUCTS
  
  I was very satisfied with the service I received from EX-FACTORY. [The Product Manager] called us after the sale to make sure I was satisfied and everything was working good. - Benji Lynch