Here's What Our Customers Are Saying About Us

• DUSTY STRINGS COMPANY
  
  I flew from Seattle to inspect (2) CNC Routers. When I arrived, the machines were powered up, an employee was busy dusting the machines and the EXF technician was standing by to demonstrate them to me. All my apprehensions about buying used equipment went away as my questions were professionally answered. We made a deal, and I would call EX-FACTORY again if I was looking for used woodworking machinery. - Ray Mooers, President
• MAC CABINETS
  
  You all did a great job. Everything went very smooth, and the [Product Manager] went out of his way to help me. - Michael Coffey
• CARDINAL HEALTH
  
  Customer Service was outstanding. [Product & Freight/Logistic Managers] and the entire crew all participated to satisfy our needs…I salute your efforts. I've already posted on your website and look forward to working all you folks again. Sincerely - Mike Chavez
• MOUNTAIN VIEW MILLWORK
  
  My Buying experience... was excellent with EX-FACTORY's salesperson. [He} was very prompt, professional & knowledgeable. Being that I had to bring my machines into Canada, I was expecting some problems. Instead, it was like buying something downtown. Very positive. - Errol Armella Purchased by David Tressler, JL& S WOODWORKING, Gastonia, NC; Shipped to MOUNTAIN VIEW, Courtney, BC, Canada; see invoice.
• TINGLEY MOULDING CO
  
  A few months back I bought a 36 inch wide belt sander thru you. I finally got it installed in my shop a have used it for about a month now. WORKS GREAT!!!! - Scott Tingley
• HON COMPANY
  
  My Buying experience… was enjoyable. - Charles Watts
• THE MASTER'S SHOP INC
  
  I bought the Dust Collector as part of a CNC package the [Product Manager] put together for me. He selected because he carried it in stock. It's just a little bit noisier than a similar machine I had already. I was and am extremely pleased with [the Product Manager's] service and with my EX-FACTORY experience overall. He could not have been more helpful. - John Powell
• AMERS CUSTOM WOODWORKS
  
  My Buying Experience was … very professional, friendly; good prices. - Ashraf Abusfieh
• PROGRESSIVE CABINETS, INC.
  
  My Buying experience… w/EX-FACTORY was successful. Clarification to original descriptin was quick and accurate, will use EX-FACTORY again. - Bill Weaver
• ADVANCED CONSTRUCTION SYSTEMS
  
  My Buying experience… The fellow (Seller) was a little strange; made our driver wait for (4 - 6) hours. Then he sent the wrong size conveyor - this was not corrected; no offer of financial restitution.
• VASYL MYZAK
  
  My name is Svetlana (Lana) and I`m writing on behalf of Vasyl Myzak who puchased a plywood press from you not long ago. First of all, we would like to thank you for a great business... - Lana
• THE CEDAR STORE
  
  I think the $75 is very acceptable under circumstances and also a good business decision on your company's part. I have gone the extra step in my business to keep a customer happy. - After all, one person saying bad things about your company can offset 100 people saying good things and cost you money in the end. - I will accept your offer and say good things about you guys. - John Saxon
• GILMORE INC
  
  Thanks to [your Product Manager] for helping to get the seller to crate the machine so it could be shipped common carrier resulting in great shipping cost saving. - Mark Mackintosh
• DAN CLARK CONSTRUCTION
  
  I was very pleased with the whole buying process. Responses to quiestions were prompt and service was good. Shipping quote was reasonable. - Dan Clark, Owner
• YAKIMA SPECIALTIES
  
  Good support. - Jerry Farley
• BLACK HILLS MOLDING
  
  I have bought & sold equipment and this is excellent website. - Gary Mallams
• SONROSE CABINETRY
  
  My Buying Experience …was handled in a very polite manner; very professional. - Ryan De-Hart
• SKYLINE HOMES
  
  EX-FACTORY's purchase policy and SKYLINE's purchase policy clashed. We sent a company rep. to warehouse to check machine. Warehouse Manager at Zeeland was very helpful. [Product Manager] was also helpful, considering the time zone difference. - Dave Arment
• PACIFIC FIR LUMBER
  
  The LINDE was delivered yesterday afternoon. Sorry I did not get back to you then. Had a family emergency and left the office. I thank you for your prompt attention to our account. It has been great doing business with you and your company. We will be keeping our eyes on your site for future purchases. - Steven Stone
• SMI CUSTOM CABINETS AND MILLWORKS
  
  It was an easy and pleasurable experience. [The Product Manager] was a good person to work with. I would definitely do it again. - Scott Isley
• MARK GRAVINO
  
  EX-FACTORY is a highly professional operation. Their promise to stand by the sale, product description, and quality of service gave me assurance when purchasing a machine "sight unseen."
• DAVE'S WOODSH0P LLC
  
  Everything went smoothly. There were no warranties; his description was exact. I received everything that was supposed to come with the machine. It was not damaged. - Dave M. Baliff
• WILSON AUDIO SPECIALTIES
  
  Just wanted to thank you for your efforts in selling our KOMO machine. You are a real pro to work with and we are pleased with what you were able to do for us. I'll let you know next time we need to move another machine. It was a pleasure doing business with you and EX-FACTORY. - Trent Workman
• ALFA LEISURE INC
  
  Appreciate your Product Manager's involvement and understanding our needs… Finding a machine and making it available to us BEFORE it got listed on the website. - Klaus Sarrach
• ARCHITECTURAL STAIRWAYS INC
  
  Tom V. was very diligent and responsive to our inquiries. His product knowledge is excellent and I love an honest salesman! - Ralph Kemker, President
• EURO PRO INTERIORS
  
  I am glad that we found each other; your selling system is really very good. … Anyway - we are looking for a Sliding Saw, … However there is no rush, we survived 15 years without it. I keep browsing through your stuff. - Now I know whom to ask if I have a question. - Thanks for contacting me. - Peter Cancura
• PRIME SURFACES INC.
  
  ...As for the machine, it's not 100% installed, and we couldn't be happier with it. I wanted to thank you for all your help throughout this process, especially given the tight timeframe I was trying to work with. Also, I couldn't have asked for a better installer than [the one you referred]. He's a great guy and spend ample time training my foreman and getting it tuned to our use. Thank you again, and I'll certainly hang on to your contact info for future use when the time comes for another piece of large machinery (hopefully a CNC). - Chad Benner
• ATLANTIC NEON
  
  Excellent buying process with no problems or surprises. We will be using your service as our needs change. - Everet Love
• BATESVILLE CASKET CO
  
  My Buying Experience… Excellent. - Bryan Hankel
• THE GODIN GUITAR COMPANY
  
  My Buying experience was generally satisfied and would certainly not hesitate to purchase future products from EX-FACTORY. - Kevin Lawson