Here's What Our Customers Are Saying About Us

• WAGSTAFF, DAVID
  
  My Buying experience… an easy transaction - [Product Manager] was great and returned my calls promptly. I am happy with the Saw and feel I paid a fair price. - David Wagstaff
• REEVES OF CAROLINA
  
  My buying experience ... Like clockwork! Everything took place in a timely manner. The equipment was exactly what it was represented to be. Very professional. - Malcolm Reeves
• CUSTOM PLYWOOD INC.
  
  To date, we've had only one experience purchasing equipment through EX-FACTORY. I was actually skeptical because the process seemed too easy. The purchase was easy and problem-free. We will use EX-FACTORY again. - Roger Ledbetter
• ALL WOOD CABINETRY DBA IDEAL CABINETRY
  
  Dan was very professional , and is an expert on machinery . He has sold me a lot of machines at really good prices .
• COAST MACHINERY GROUP
  
  I was pleased with my buying experience and would recommend EX-FACTORY to others.
• GILMORE INC
  
  Thanks to [your Product Manager] for helping to get the seller to crate the machine so it could be shipped common carrier resulting in great shipping cost saving. - Mark Mackintosh
• CAROLINA CUSTOM LLC
  
  Ex-Factory was great to work with! They were very prompt and I received a shipping quote, and paid for the machine in only a couple hours. I will be using them again!
• JAMES VAN ETTEN FURNITURE BY DESIGN
  
  Good knowledge - Great sales servcie and support. - Great equipment inventory. - James Van Etten
• WILSONART INTERNATIONAL INC
  
  Product Manager was exceptionally helpful. - Gary Green
• SHEPHERDSVILLE WOODCRAFTERS
  
  [Product Manager] did a good job for me, keeping informed on what was happening and others interested in what I what I was looking at. - Neil Dorbecker
• DAVE'S WOODSH0P LLC
  
  Everything went smoothly. There were no warranties; his description was exact. I received everything that was supposed to come with the machine. It was not damaged. - Dave M. Baliff
• MID-AMERICA CABINETS INC
  
  Always great service - Buying & Selling! - Rob Sample
• BATESVILLE CASKET CO
  
  My Buying Experience... (was) Very Good. - Bryan Hankel
• COUNTRY WOODWORKER
  
  I brought the Sawmill home on Thursday. It took a couple hours to get the axles/wheels and the hitch on the sawmill and to get all secured for the road trip. I got home about 7:30 pm. No problems. The sawmill was a little more beat up than the pictures showed. Nothing that cannot be repaired or replaced. I should have it ready to saw in the spring. Winter shop project. Thanks again for your help with the details of the sale. - Mark Koenig, Owner
• COMPOSITE ARMOR INC
  
  Great web site; easy to check out equipment. - Bill O'Grady
• RHINELANDER DOOR & MILLWORK INC
  
  I was well satisfied with the quality of the equipment that was offered by EX-FACTORY. I would call them again for our company's other equipment needs. Thanks again. - Jeffrey Hanke
• DENVER REEL & PALLET COMPANY
  
  [My Buying experience] was great. We had a Saw purchased from the manufacturer and the deal fell through. You were able to ship a newer Saw in less than a week. We are very happy - Kurt R. Heimbrock
• FRED'S CUSTOM CABINETS
  
  I bought the GRIGGIO Slider a while back from you. We have it up and running just fine. I want to thank you for the help with the wiring problem… Thanks for all your help. - Fred Iles
• CUSTOM ENTRYWAYS AND MILLWORK
  
  This was the second purchase we made from EX-FACTORY. Both went very well. We had no problems at all. EX-FACTORY setup all of the freight and the cost was lower than we expected. We will buy again. - Bob McVicker
• JENSEN HOMES, INC
  
  Thanks again for all your help. So far we have sold 63% of our larger machines. We could not have accomplished all of this without EX-FACTORY and yourself. - Thanks again. - Mike Mischke
• GRIDWORKS INC.
  
  [The Product Manager] was very professional and easy to work with. We had a fire here; he and company gave us excellent service in our time of need. - Randy Otto
• CHOICE WOOD COMPANY
  
  This was my first buying experience with EX-FACTORY. The process went smoothly and without any problems. I would buy again. - Mike Berg
• GODWIN SBO
  
  My Buying Experience was: Smooth. - Don Thompson, Plant Manager
• EMAGINE CONCEPTS
  
  [Product Manager], I have been treated right by you and your company and have no regrets for the chioce I made to purchase goods from you. I believe that we will have no problem replacing the cylinders you have made us aware of. Sometimes thins are just out of our control in life, but we (you and I) managed to get through this and I believe we will continue to grow our relationship throughout the coming years. I respect your decisions and have enjoyed working with you. So with that said, let'smove on to the next project. - Thank you Again, Erik Mellum, CEO
• IRWIN SEATING
  
  It's nice to have you in the area [EXF: They visited our Warehouse in Zeeland, MI] so we can come view and try out the equipment. - Ron Gangwer, Purchasing Manager
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  Smooth transition on all the necessary steps of placing an order. - Michael Dasilva
• WESTMARK PRODUCTS
  
  Recently we purchased a HOMAG Edgebander through EX-FACTORY and were very pleased with the experience and the results. Now we're on the hunt for a new WEEKE Point-to-Point machine. This [one you have listed] looks like something we may be interested in looking at. Any informaton that you have about this machine or others like it would be appreciated. - Lewis Cooper
• BUILDER RESOURCE
  
  [Product Manager] did a great job. Very knowledgeable and helpful, as was your dispatcher. However, due to the late shipment, we lost 1 of 3 contracts that we were buying the machine for. The lost contract was worth ...$ 18,000 to us. - Randy Howell
• CLAREVILLE DISTINCTIVE KITCHENS INC
  
  [My buying experience] very good. I highly recommend EX-FACTORY to others. - Joe Oliveira
• OZARK CUSTOM FABRICATION
  
  EX-FACTORY Had a great selection in our price range. No one tried to sell us something we didn't need or could not afford. The process was easy and we will use EX-FACTORY for our next machine. - Ray Stewart