Here's What Our Customers Are Saying About Us

• HOME GROWN LUMBER
  
  Once everything got rolling, it went very smooth; received machine within (4) days cross-country. Great service - always reached representative. - Skye Berry
• ATK SPACECRAFT SYSTEMS & SERVICES
  
  I would like to thank you for all of the effort that you have given towards ATK in the purchase and “DELIVERY” of 2 ovens in such an expeditious manner. The time frame that was given and the cross country travel required for our receipt of the ovens before 1 April was done not only with professionalism, but also with kind words and honesty. I just wanted to let you know that I personally enjoyed the chance to work with you and all of your constituents. I am still hoping for the drawings of the 2 ovens and the wiring diagram if you can manage. Again, Thank You. - Michael W. Humphrey
• JENSEN HOMES, INC
  
  Thanks again for all your help. So far we have sold 63% of our larger machines. We could not have accomplished all of this without EX-FACTORY and yourself. - Thanks again. - Mike Mischke
• YUSHIN AMERICA
  
  This was a first time purchase. I wish all my vendors were this helpful. - Chris Whipple
• TRIUNE CONSULTING
  
  I looked at the MELTEX and the NORDSON that you have there and will let you know if I find some interest in either one. Your people did such a good job on this one that I really don’t think there is any need to come and inspect any future equipment. They obviously know what they’re doing and take a lot of pride in their work. Thanks and regards - Carl Cucuzza
• CUSTOM PLYWOOD INC.
  
  To date, we've had only one experience purchasing equipment through EX-FACTORY. I was actually skeptical because the process seemed too easy. The purchase was easy and problem-free. We will use EX-FACTORY again. - Roger Ledbetter
• BIRCHWOOD LUMBER & VENEER
  
  My Buying experience... was painless; eased the pressure on my valuable time. - Cody Wickersheim.
• ATLANTIS CASINO RESORT
  
  David was awesome. Keep up the good work
• THE FINE WOODWORKER LLC
  
  Very good experience. I'll definitely will use your services again. Thanks so much. - Alonso Florez
• SKYLINE HOMES
  
  EX-FACTORY's purchase policy and SKYLINE's purchase policy clashed. We sent a company rep. to warehouse to check machine. Warehouse Manager at Zeeland was very helpful. [Product Manager] was also helpful, considering the time zone difference. - Dave Arment
• TROYER BROTHERS INC
  
  Was prompt and professional - Mark Troyer, Owner
• DIVERSIFIED EQUIP & SUPPLY
  
  I appreciate the effort you have put into moving used equipment. It's always a pleasure to visit with you. I admire the professional manner you conduct yourself. Thanks. - Tony Long
• DESIGN WOODWORKING
  
  With an extensive website, we were able to find LINEBERRY Material Carts in a location and at a cost that made economic sense for us to purchase. - David Worfalk
• INDIAN COUNTRY
  
  [Your Product and Freight/Logistics Managers] did a great job for us. Thanks. - Dennis Disbrow
• GODWIN SBO
  
  My Buying Experience was: Smooth. - Don Thompson, Plant Manager
• WOODCARVER
  
  My bid was submitted. In the end I was the only one who bid on the machine so it was straight forward. I picked up the Band Saw myself and had no problems. Overall, it was a good experience. - Robert Niclas
• BSG INC
  
  Machine was OK (brand new); user manual, tooling, other parts missing and never supplied by manufacturer. - Raymond Mailhot
• KANSAS CORRECTIONAL INDUSTRIES
  
  Just a follow up note on the Planer we purchased through EXF. We are very happy with the condition and operation of the Planer. It is always a bit nerve racking buying a machine you can't inspect in person. I can tell the original owner took very good care of the machine. - Thanks again. - Brad Sowter
• HIGH PLAINS WOOD PRODUCTS LLC
  
  My Buying experience… Great company, great experience. We'll be back. - Kevin Brown
• CAROLINA CUSTOM LLC
  
  Ex-Factory was great to work with! They were very prompt and I received a shipping quote, and paid for the machine in only a couple hours. I will be using them again!
• MERRILL MILLWORK INC
  
  Thought you may want to see the unloading [included series of photos showing equipment unloading from trucks]. Everything is going ok at this point. Thanks for the help. - Mark R. Meyer
• THE GODIN GUITAR COMPANY
  
  My Buying experience was generally satisfied and would certainly not hesitate to purchase future products from EX-FACTORY. - Kevin Lawson
• FUNBLOCK INC
  
  Good communications, knowledgeable people. - Michael Crane
• VSS COUNTERTOPS INC
  
  Hello all! - My email server was down till 20 minutes ago. We are paid, and I would like to add this comment about my dealing with EX-FACTORY. Your crew is awsome, and I will be back. Every stage was easy and stress free. Well don to all! - Duane Tucker, President
• TOMAX
  
  Prior to buying a used Moulder from EX-FACTORY, I wasted several days dealing with other places that sell machinery. Those OTHER SITES listed machinery that were already "sold", didn't return my calls promptly and listed machinery without providing pricing or pictures! EX-FACTORY has the information and staff that lets you make a good purchase.
• SUPERIOR WOOD COMPONENTS INC
  
  My Buying experience… was very easy-going and stress-free. Negotiating was handled profesionally and promptly. - Burt Brown, President
• BANTZ
  
  ...dealing with you has been super! Thanks very much for bringing all of the pieces together for me so quickly. When I start working on getting a good Table Saw and a Lathe, EX-FACTORY will be the place I will start. - Dave Bantz
• TIMBERLINE CABINETRY & MILLWORK
  
  By the way, the SCM I purchased from you a couple weeks back is a real gem! - We love it, thanks. - Kent Swinson
• MEHITABEL INC
  
  In behalf of MEHITABEL INC, we would like to thank the technical and logistics support given by EX-FACTORY. - Your service is good and very supportive. Rest assured that everytime we will buy a new equipment we will surf your website. - Jerome Jao
• ALL ABOUT CLOSETS
  
  My experience with EX-FACTORY was very good, but the information given by the customer was incorrect. The location of the machine was not where it was stated on the Auction site. Also, I was never told that the machine was stored in a barn for (3) years. - Philip Calococci.