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Here's What Our Customers Are Saying About Us


  • CARVER CREEK ENTERPIRSES INC

    I would not believe how easy it was to not only get the unit we needed, but also the purchasing process. Everything was handled in a very professional manner. - Don Dean
  • R. MADERITE INC.

    The machine was damaged so heavily, can't use as shipped. Dented, bent and broken parts. (30 - 40) hours needed to fix problems. - Robert Engelthaler
  • NORTHERN WOODWORKER LTD

    My buying experience was great until I started calling to find out where my tools gone to. As it turns out, they were broken and had to be fixed. They arrived 2 weeks late. Job was completed without the bought tools. - Ivan Kortchevich
  • MD BUILDING PRODUCTS

  • FIVE BRANCHES WOOD PRODUCTS

    I was very satisfied with the service I received from EX-FACTORY. [The Product Manager] called us after the sale to make sure I was satisfied and everything was working good. - Benji Lynch
  • BROX'S FINE WOODWORKING

    Just a few comments surrounding my experience with EX-FACTORY. This was my first experience making a purchase through EX-FACTORY. I have had contact with EXF Sales Staff numerous times over the last year as I searched for several pieces of equipment. - I appreciate the EXF system and service very much and will continue to consult in the future when I am in the market for equipment. - Several comments regarding specific experiences. With the purchase of the Planer, I traveled to Zeeland to see the Planer before purchasing; an approx. 5 hour drive. I liked what I saw and made a deal on the spot. Making the staff in Zeeland aware that this was my first purchase from stateside, and based on the email ads of EXF regarding providing Canadian Customs Brokerate Services, I was counting on the staff to do what was necessary and inform me of what was needed from myself to have a smooth and trouble-free shipping experience. - It didn't quite happen; there were a few glitches, nothing serious, but somewhat stressful for myself being the first experience of this type. Certainly, it was my lack of experience, and now I know how the system works, but I am disappointed in the communication from staff regarding the transportation across border. They should have this down to a science if they are doing it regularly. - Bill Brox
  • HANSEN WOODWORKING

    Great people to work with. Much knowledge and made this a painless transaction. - Dan Hansen
  • WALNUT HOLLOW FARM INC

    I have known [the Product Manager] for a long time. Good person to do business with. - Alan M. Ladd
  • ALLRED PRECISION MILLWORK

    Good response time. Nice follow through. I will use EX-FACTORY again. - Allen Allred
  • R. MARCIS CONTRACTING

    Very Happy! - Robert Marcis



References

Doing business with us for the first time?

Have a look at a selection of Companies that have done business with us! Since you can look at them by state, we're sure you will recognize some of the names immediately!

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