Our Staff

Bob Dykstra

Bob Dykstra

(800) 374-5009 ext 378

A native and current resident of Grand Rapids, MI, Bob Dykstra has a solid background in the woodworking industry. His first job was with a Cabinet and Pool Table manufacturer, With a solid manufacturing background, Bob applied it in a career change to Machinery Sales servicing large and small companies such as Bose, Steelcase, Sauders, and Herman Miller.

Bob was introduced to CMS Routers in the late 1980s and his entry into CNC technology permanently changed his professional machine sales focus to CNC Routers, Machine Centers, and Software from that time forward.

Bob joins EX-FACTORY after serving as MULTIAX America's Sales Manager for the past seven years. - When you need to check with one of the best in CNC Routers and CNC software applications, contact Bob about woodworking, composites, and non-ferrous metals manufacturing solutions!

Ed Webb

Ed Webb

(800) 374-5009 ext 377

A native of Norwalk Connecticut, Ed grew up in the San Joaquin Valley of Central California before moving to Michigan to pursue his college education in Marketing & Business Administration. Following graduation from Eastern Michigan University with a BBA in Marketing, Ed began his Sales Career with a steel service center and later joined a Detroit metal stamping company.

Ed developed his passion for machine tools used in the Metalworking Industry while working for Tannewitz Inc. Over a 22-year period, he gained expertise in the metal finishing area, specializing in Wide Belt Sander applications for deburring, surface preparation, and stainless steel polishing. He has provided product training in the proper use of Finishing Equipment, as well as working with Engineering and Manufacturing departments to determine the best equipment to meet their application's requirements. More recently, Ed has worked in Michigan as a manufacturer’s representative providing Metalworking Machinery and related supplies items.

As a member of our Metalworking Machinery team, Ed invites you to benefit from his years of experience, skills, and proven customer service to fill your equipment needs.

Torry Hiddema

Torry Hiddema

(800) 374-5009 ext 371

Born and raised in West Michigan, Torry began a long career in woodworking as a leadman for two of the area’s leading companies. He gained complete hands-on knowledge of and experience in all aspects of manufacturing from rough-mill to shipping. Later, he accepted a Head Fabricator position and became adept at using CNC equipment to create custom material handling & conveyor systems solutions. When offered an Operations Management position, he acquired skills in robotic operation & programming, custom robotic work cell startup, as well as those of an ISO/QS 9000 Auditor. Torry was promoted to Sales that required travel throughout the US & Mexico.

An Online Auctions opportunity was presented to Torry, where he worked with Company Owners, Banks, and Creditors to liquidate their assets. Activities encompassed total organization & coordination of all Auction stages, from initial contract to final payment of Auction funds to the Seller.

With hands-on and Management experience in wood, metal, & granite processing, Torry focus is sales. He is a "go to person" in Michigan & Midwestern states for customers considering Auction Sales, from one piece to an entire facility. With his background & skills he can assist & work with EXF customers in various industries & business situations, buying, selling, or liquidating, handling and addressing just about any machinery or equipment application situation.

Amanda Solomon

Amanda Solomon

(800) 374-5009 ext 374

Amanda, our Warehouse & Operations Manager at our Zeeland, MI Facility, was born, raised, and educated in the Holland/Zeeland MI area. Her career began as a machine operator producing Mercedes automobile parts. With the decline in the auto industry, she accepted a position at EX-FACTORY's newly opened Warehouse, Showroom and Machinery Reconditioning center in Zeeland, MI and was introduced to the woodworking machinery industry.

Amanda's first responsibilities were as machinery cleaner and photographer. A quick learner, she gained "first hand" knowledge about woodworking equipment and volunteered to assist visitors during inspection and demonstration visits. Soon, Amanda was promoted to Customer Service and administrative support to Zeeland's General Manager.

Today, Amanda is the "go to" person at our Zeeland Warehouse, Showroom, and Machinery Reconditioning Center. She is the first contact for customers and EXF alike to schedule repairs in the warehouse, track inventory (new and used); schedule CAM-WOOD training and order parts, and installation for the WR-Series Routers. - When assistance at Zeeland is needed, Amanda is ready, willing, and able to guide you to the resolution and solution you require!


Contact Us

8191 Logistic Dr.
Zeeland, MI 49464
Phone: (616) 772-1520
Fax: (616) 644-8328

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